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fbh.yaml
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---
id: root
title: "What do you need help with?"
branches:
- message: "I need help with FredBoat itself"
targetId: bot-root
- message: "I need help with the FredBoat Server"
targetId: server-root
- message: "I want to support Fredboat's development and get extra features"
targetId: bot-types-patron
- message: "**None of the options helped! Get me in touch with an actual person!**"
targetId: support-role
###Bot Questions
---
id: bot-root
title: "What's your issue with FredBoat?"
branches:
- message: "I want to invite FredBoat to my server"
targetId: bot-invite
- message: "I have a general question regarding FredBoat"
targetId: bot-questions
- message: "FredBoat is not working as expected."
targetId: bot-issues
- message: "I would like to change a setting."
targetId: bot-settings
- message: "I have a suggestion for FredBoat."
targetId: bot-suggestion
- message: "**None of the options helped! Get me in touch with an actual person!**"
targetId: support-role
---
id: bot-issues
title: "How is the bot not working?"
branches:
- message: "FredBoat is offline in my server."
targetId: bot-issues-offline
- message: "I cannot add FredBoat."
targetId: bot-issues-cantadd
- message: "I added FredBoat, but I do not see it in my server."
targetId: bot-issues-memberlist
- message: "FredBoat is not responding to any of my messages."
targetId: bot-issues-notresponding
- message: "FredBoat is responding to my messages, but says he is not permitted to join."
targetId: bot-issues-notpermitted
- message: "FredBoat is lagging."
targetId: bot-issues-lag
- message: "FredBoat is responding, but not playing any audio or doesn't join the VC."
targetId: bot-issues-noaudio
- message: "Some of the translations are incorrect"
targetId: translator
- message: "Go back one step"
targetId: bot-root
---
id: bot-questions
title: "Here are some of the most common questions"
branches:
- message: "How can I invite FredBoat to my server?"
targetId: bot-invite
- message: "I see that there are different bo(a)ts here. What's the deal?"
targetId: bot-types
- message: "What can FredBoat do?"
targetId: bot-commands
- message: "Is there a way that I can make FredBoat stay in my channel, even if there is no one in it?"
targetId: bot-fredstay
- message: "Can I have more than one FredBoat in my server?"
targetId: bot-morefred
---
id: bot-issues-offline
title: "Let's make sure that you have the correct bot first."
branches:
- message: "I have <@150376112944447488> in my server." # @FredBoat
targetId: bot-issues-offline-wrongbot
- message: "I have <@184405311681986560> in my server." # @FredBoat♪♪
targetId: bot-issues-offline-maintenance
---
id: bot-issues-offline-maintenance
title: "Please read <#262355115137171457> and pay attention to any pinned, as well as recent messages." # #support
branches:
- message: "I found an explanation for the downtime in <#262355115137171457>" # #support
targetId: bot-issues-offline-announced
- message: "There is no announced or scheduled downtime for FredBoat to be found in <#262355115137171457>" # #support
targetId: support-role
---
id: bot-settings
title: "What setting of FredBoat do you want to change?"
branches:
- message: "The language"
targetId: bot-settings-language
- message: "The prefix"
targetId: bot-settings-prefix
- message: "Restrict it to a single text or voice channel"
targetId: bot-settings-restrict
- message: "Restrict members from using some of the commands"
targetId: bot-settings-perms
- message: "Make FredBoat Stay in the VC indefinitely"
targetId: bot-fredstay
- message: "Go back one step"
targetId: bot-root
##Bot Answers
---
id: bot-issues-cantadd
title: "- You need Manage Server permissions in the server you want to add fredboat to.\n
- You need to log into discord in the browser version => https://discordapp.com/\n
- If you are sure that you covered both of the above, try adding the bot in an incognito/private window."
---
id: bot-issues-memberlist
title: "If you are sure that you have added the bot to your discord, but cannot see it on the right, either look for it in Server Settings > Members, or make sure it has read permissions to the text channel you are in."
---
id: bot-issues-notresponding
title: "If the bot is not responding to any of your messages in a given channel, make sure that it has the following permissions, by clicking on the channel settings:\n
- `Read Messages`\n
- `Send Messages`\n
- `Embed Links`\n
- `Read Message History`"
---
id: bot-issues-notpermitted
title: "To allow FredBoat to connect to a voice channel and play music, you need to click the settings icon for your voice channel and give it the following permissions:\n
- `View Channel`\n
- `Connect`\n
- `Speak`\n
- `Use Voice Activity`\n
If you don't know how to do this; here is a gif to help out: https://uzume.s-ul.eu/Ad2HQbpQ.gif \n
Should the issue still presist, please check your category (dropdown menu for channels) permissions as well."
---
id: bot-issues-lag
title: "- Sit through and hope for better hardware soon\n
- Change voice region to or close to us-east which might not help a lot => https://imgur.com/a/pq5OM \n
- Support us and get access to a premium bot with little to no downtime and lag, as well as some extra features such as the `;;volume` command, Patron role on our server and Spotify Playlist integration => https://www.patreon.com/fredboat"
---
id: bot-issues-offline-announced
title: "Thank you for taking the time to read the announcement.\n
If you would like to have access to music immediately, you can always check out <@241950106125860865>, which is more stable and has extra features => <https://fredboat.com/docs/donate>\n
Also if you'd rather not spend money, you can also help us test new features by inviting <@341924447139135488> => Channel description of <#341926732884082690>"
---
id: bot-issues-noaudio
title: "Most of the no audio issues that occur are because of Discord's audio node going bad. To resolve those, you'll need to change your voice region. You can do so, by going to your Server settings. Please refer to the gif below, should you need further help. \n
If that doesn't resolve your issue, you can also try issuing the `;;destroy` command.\n
https://imgur.com/a/pq5OM"
---
id: bot-issues-offline-wrongbot
title: "You seem to have invited the deprecated version of FredBoat. That will not be revived and you can safely kick it.\n
Invite the correct FredBoat by clicking the following link => https://goo.gl/cFs5M9"
---
id: bot-settings-language
title: "Say `;;lang` to start changing your preferred language."
---
id: bot-settings-prefix
title: "To set the bot's prefix, say `;;prefix [Your preferred prefix]` or `;;help prefix` for more information."
---
id: bot-settings-restrict
title: "Use the Discord permissions to take away FredBoat's `Write` permissions for all the channels where it should not talk in. Likewise, if you do not want the bot to join certain voice channels, take away its permissions to `Connect`. \n
Also please make sure that none of the roles the bot (or `@everyone`) has Administrator permissions in Server Settings > Roles\n
https://imgur.com/ZVQZoaN"
---
id: bot-settings-perms
title: "You can view information on how to use FredBoat's permissions system here: https://fredboat.com/docs/permissions\n
If you'd like to restrict users from __completely__ using the bot, you need to use discord permissions to stop them from typing in the channel the bot takes commands from."
---
id: bot-invite
title: "You can invite Fredboat by clicking on the following link => https://goo.gl/cFs5M9"
---
id: bot-suggestion
title: "If you have a __reasonable__ suggestion for the bot, please check out our <#183979058575441920> channel. Also make sure that the thing you are suggesting has not been discussed before by using the search function." # #suggestions
---
id: bot-types
title: "<@184405311681986560> plays music, livestreams, and playlists for you and other users in your voice chat. :point_right::skin-tone-1: <https://fredboat.com/docs>\n
<@241950106125860865> is an exlusive music bot with exclusive features such as the `;;volume` command, Patron role on our server and Spotify Playlist integration ($2 USD a month). :point_right::skin-tone-1: <https://fredboat.com/docs/donate>\n
<@341924447139135488> is a music bot we use to test some new technology that will, if all goes well, be implemented in the free FredBoat Music bot. Check the channel description for <#341926732884082690> for an invite link. It is only used when we are testing a new feature... So, uptime will be spotty and is not guaranteed.\n
<@302857939910131712> plays Gensokyo radio. You can invite it here <https://discordapp.com/oauth2/authorize?&client_id=302857939910131712&scope=bot>"
---
id: bot-types-patron
title: "You can support Fredboat's development by becoming a Patron on Patreon. For just $2 a month you can also enjoy premium features with the FredboatPatron bot including:\n
1. Little to no lag\n
2. `;;volume` command control\n
3. The ability to play Spotify playlists.\n
4. Have FredBoat stay in the VC indefinitely without selfhosting.\n
5. The Patron role in this Discord Server!\n
Click here to donate and gain instant access to your new bot --> https://www.patreon.com/fredboat"
---
id: bot-commands
title: "To learn the basic music commands of FredBoat go to <#265400025993969665>\n
For a full list of the available commands of the bot, type in `;;commands all`." # #music-commands
---
id: bot-fredstay
title: "Fredboat Music is set to leave automatically when there are no users in the channel.\n
You can not make the Free Fredboat stay in the voice channel indefinitely. This is to conserve resources and will not be changing.
However, if you wish to have a bot that is capable of staying in the channel all the time you need to either self-host => <https://fredboat.com/docs/selfhosting>\n
Or pay for the Patron bot which is just $2 a month => https://fredboat.com/docs/donate."
---
id: bot-morefred
title: "It is not possible to have more than one of the same bot in your server. However you can work around that by selfhosting => <https://fredboat.com/docs/selfhosting>\n
Or by paying for the Patron bot which is just $2 a month => https://fredboat.com/docs/donate."
---
id: support-role
title: "Please explain your issue in detail to one of our staff members in <#262355115137171457>." # #support
roleId: 503984429044203538 # @Needs Human Assistance
---
id: translator
title: "If the translations are incorrect, you can become a translator to correct this, please read the pins in <#268292192085344256> and the channel description"
###Server Questions
---
id: server-root
title: "What kind of issues with our Server are you facing?"
branches:
- message: "Someone from this server sent me ads or inappropriate messages in my private messages."
targetId: report-user
- message: "Someone is breaking the rules!"
targetId: report-user
- message: "I have a question/request regarding roles in this server"
targetId: server-roles
- message: "I would like to advertise my server/channel/social media on here."
targetId: server-ads
- message: "I have a suggestion that will improve the server"
targetId: server-suggestions
- message: "**None of the options helped! Get me in touch with an actual person!**"
targetId: support-role
---
id: server-roles
title: "Here's some of the most common role issues."
branches:
- message: "I would like to be able to speak in <#243801860836818945>/<#300216520125054981>" # #music-discussion and #coding respectively
targetId: server-roles-keys
- message: "I am unable to type in one of the channels that I was previously able to."
targetId: server-roles-muted
- message: "I would like to apply to be a Moderator/Admin"
targetId: server-roles-staff
###Server Answers
---
id: report-user
title: "Please report this in <#262355115137171457>. Include screenshots if possible." # #support
roleId: 503984429044203538 # @Needs Human Assistance.
---
id: server-roles-keys
title: "Keep an eye out on <#174820236481134592> for active staff members. If you see someone, get their attention and ask them for it."
---
id: server-roles-muted
title: "You have probably broken one of the rules of the channel. You may find those in the channel description. Wait for about a week and ping the staff member that muted you, explaining your situation."
---
id: server-roles-staff
title: "Thank you for your interest, but the staff at FredBoat Hangout are not accepting applications for their team."
---
id: server-ads
title: "Advertisement of any form, be it directly or via DMs is 100% forbidden. Any attempt at doing so will be punished with an instant ban with no chance to appeal."
---
id: server-suggestions
title: "If you have a reasonable suggestion for the bot, please check out our <#183979058575441920> channel.\n
Also make sure that the thing you are suggesting has not been discussed before by using the search function.\n\n
__We will NOT add a memes channel__"