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why did you make it more inconvenient to submit reports? #340

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lica98 opened this issue Oct 16, 2023 · 5 comments
Open

why did you make it more inconvenient to submit reports? #340

lica98 opened this issue Oct 16, 2023 · 5 comments

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@lica98
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lica98 commented Oct 16, 2023

Issue Details

recently the report function was redesigned and since then some functions are not available:
-you can no longer press Enter to proceed to the next page, you have to use the mouse for that

it does not remember some of your answers, you have to enter them over and over
-on the first page it keeps asking for your operating system
-in the Share your settings page it asks whether you use any DNS filters

i.e. before I could get from the 2nd page to the screenshot page immediately with just hitting Enter, now it takes significantly longer because you have to use the mouse on each page

on the screenshot page when you submit the screenshot it is shown as a very small thumbnail and there is no way to enlarge it, also parts are cropped out on the thumbnail

on the last page the captcha is not loaded immediately when you open the page, also when you click on the Github username field the autofill does not suggest only the username you've ever filled in on the report page but also many other irrelevant stuff you have filled in on other sites, it would be good if it only suggested the stuff you have entered in that exact field like it does with the operating system (or even better if it had the username already autofilled)
image

Proposed solution

make it possible to proceed with using Enter
having the answers you have submitted before autofilled
when uploading the screenshot make it show up in full size (or at least bigger than now and not cropped)
making the captcha appear immediately

Alternative solution

No response

@Aydinv13 Aydinv13 transferred this issue from AdguardTeam/AdguardForWindows Oct 16, 2023
@Aydinv13
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@lica98 your issue has been moved to the right repo.

@Aydinv13 Aydinv13 removed their assignment Oct 16, 2023
@lica98
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lica98 commented Oct 19, 2023

didn't think it was possible but it became even worse now... now when you click on the "do you use DNS filters" part (which does not get filled automatically)
image

this pop up comes up 🤯
image

@lica98
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lica98 commented Oct 20, 2023

and another issue... now when you are submitting a problem with website not working with adguard enabled you have to provide the screenshots on 2 separate pages 😕

@DandelionSprout
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DandelionSprout commented Jan 4, 2024

I see no problems asking for OS info or such; my sole 2 gripes as of January 2024 are:

• Version numbers don't seem to appear in the generated GitHub reports if "Other" is picked as the adblocker, which is a little awkward for reports made about uBlock Origin.
• Manually listing custom filterlists in the filterlist section is a bit clumsy, as the placeholder text is simply the text of the selected included-in-AdGuard lists without any changes in the text's colours.

@lica98
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lica98 commented Jan 12, 2024

@DandelionSprout well the problem is that it doesn't remember the OS so you have to enter it manually
but apparently it's not a mandatory field so you can just skip it

btw the DNS issue was fixed 👍🏽 but the problem that you can't proceed with pressing Enter still remains

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