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[Bug]: Payments Block - Admin email unsubscribe page is outdated/broken #63061

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jjchrisdiehl opened this issue Apr 26, 2022 · 3 comments
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[Block] Payment Button Formerly Recurring Payments [Closed] Not Reproducible Issue cannot be reproduced. Earn [Pri] Normal Schedule for the next available opportuinity. [Type] Bug When a feature is broken and / or not performing as intended

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@jjchrisdiehl
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Quick summary

The Payments block, formerly Simple Payments, will send email updates to the address associated with the block's Stripe connection notifying them of recent payments received. This email has an unsubscribe link that appears to work as intended, but, the unsubscribe page that the customer is redirected to has a few flaws:

  • Apparently, the resubscribe button does not work as expected (untested)
  • The descriptor for the mailing list that they are unsubscribing from reads simple-payments rather than a user friendly/updated Payments Block

Steps to reproduce

Set up Payments block with a Stripe account
Send test payment
Await email from the block notifying payment received
Click unsubscribe to see the unsubscribe page

What you expected to happen

I expect to see the current name of the block, Payments Block
I expect the resubscribe button to add the email back to the block's mailing list
I'm not sure we should even offer a way to unsubscribe from payment notifications without deleting the plan to begin with.

What actually happened

Outdated name simple-payments shows
Resubscribe button doesn't appear to work

Context

pNPgK-5Ml-p2

Browser

No response

Simple/Atomic

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Other notes

No response

Reproducibility

Consistent

Severity

No response

Available workarounds?

No response

Workaround details

No response

@jjchrisdiehl jjchrisdiehl added [Type] Bug When a feature is broken and / or not performing as intended [Block] Payment Button Formerly Recurring Payments Needs triage Ticket needs to be triaged labels Apr 26, 2022
@sirbrillig
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Discussion: this is already tracked in Trello here: c/TA2yzx1r-tr/94-email-unsubscribe-nice-copy but hasn't been updated since 2019. We should probably work on this as part of the payments block sprint if we can.

@Robertght
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I'm currently testing this and waiting for the payment to be marked as complete to check the emails state.

@Robertght Robertght moved this from Needs Triage to In Triage in Automattic Prioritization: The One Board ™ Jan 15, 2025
@Robertght
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I'm unable to trigger an email on my end similar to what's been presented in the P2 above nor am I able to see a reference of the previously named "Simple Payments" method:

Image

I am going to close this for now but please open it again if needed.

@Robertght Robertght added [Closed] Not Reproducible Issue cannot be reproduced. and removed Needs triage Ticket needs to be triaged labels Jan 17, 2025
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Labels
[Block] Payment Button Formerly Recurring Payments [Closed] Not Reproducible Issue cannot be reproduced. Earn [Pri] Normal Schedule for the next available opportuinity. [Type] Bug When a feature is broken and / or not performing as intended
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5 participants