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MMS are received, but my phone operator doesn't think to believe so #310

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CelianGdfrd opened this issue Feb 3, 2025 · 5 comments
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bug Something is not working

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@CelianGdfrd
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Checklist

  • I can reproduce the bug with the latest version given here.
  • I made sure that there are no existing issues - open or closed - to which I could contribute my information.
  • I made sure that there are no existing discussions - open or closed - to which I could contribute my information.
  • I have read the FAQs inside the app (Menu -> About -> FAQs) and my problem isn't listed.
  • I have taken the time to fill in all the required details. I understand that the bug report will be dismissed otherwise.
  • This issue contains only one bug.
  • I have read and understood the contribution guidelines.

Affected app version

1.1.4

Affected Android/Custom ROM version

Android 15 / LineageOS 22.1

Affected device model

OnePlus 7T Pro

How did you install the app?

F-Droid / IzzyOnDroid

Steps to reproduce the bug

  1. Receive a MMS

Expected behavior

MMS should be received, and that's it.

Actual behavior

MMS are received, but several days later, I receive an SMS from my mobile provider, saying that I didn't receive the MMS correctly, and inviting me to read it online.

Screenshots/Screen recordings

No response

Additional information

Mobile provider is Bouygues Telecom (France)

@CelianGdfrd CelianGdfrd added bug Something is not working needs triage Issue is not yet ready for PR authors to take up labels Feb 3, 2025
@Aga-C Aga-C removed the needs triage Issue is not yet ready for PR authors to take up label Feb 3, 2025
@Aga-C
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Aga-C commented Feb 3, 2025

I have the same problem with Orange (Poland) - after a day I get a message, that MMS hasn't been received. However, I don't have this issue with another provider - Play (Poland).

@naveensingh
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It could be that the ACK message isn't sent properly (or maybe ACK is disabled in config) leading the carrier to believe that it was never received.

Related: #193

@CelianGdfrd
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It could be that the ACK message isn't sent properly (or maybe ACK is disabled in config) leading the carrier to believe that it was never received.

Related: #193

It was indeed disabled. I'm activating them, and will keep the ticket up to date. Thank you!

@naveensingh
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According to this website:

  • MCC for Poland is 260 and MNC for Orange is 05 or 03.
  • MCC for France is 208 and MNC for Bouygues Telecom is 20, 21, or 88.

MMS configs for these providers is either missing or outdated in android-smsmms (used by this app).

Updating the MMS configs should solve this issue, perhaps using a workflow for periodic updates.

@RealJohnGalt
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As a note, on many carriers the AOSP ones don't fully work either -- only the newer Google messages mms configs.

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