diff --git a/src/en/community/admin/wizards-den-admin-policy.md b/src/en/community/admin/wizards-den-admin-policy.md index b7c6a322a..3efe213fe 100644 --- a/src/en/community/admin/wizards-den-admin-policy.md +++ b/src/en/community/admin/wizards-den-admin-policy.md @@ -7,7 +7,7 @@ This applies only to our Goob Station server. ## 1. General Adminning General admin-guidelines. These apply to all ranks of admins: Headmins, Game Admins, and Trial Game Admins. #### 1.1 **Administrators will be held responsible for their actions.** -Administrators are **not unaccountable**, and should be held to higher standards than the playerbase. If you have a problem with an admin's behavior, discuss with the head admin. All administrators are expected to have a solid reason behind their actions. +Administrators are **not unaccountable**, and should be held to higher standards than the playerbase, an administrator should be banned or noted as a normal player, and there should be no bias in defense of the admin. If you have a problem with an admin's behavior, discuss with the head admin. All administrators are expected to have a solid reason behind their actions. Failure to follow the Admin Policy will result in a strike or removal from the Administration team, all Administrators are expected to know and have the Admin Policy #### 1.2 **Be professional, polite and welcoming.** Professionalism is important, and in general will help reduce the number of issues you run into as staff. We expect you to **deescalate**, rather than escalate situations. As staff, you're often the first person that a player with an issue will talk to. No matter your opinion on the player, do your best to be respectful towards them. @@ -15,7 +15,26 @@ As staff, you're often the first person that a player with an issue will talk to This *does* pertain to any information posted in the game admin Discord chats, information discussed in admin chat in-game, as well as PII (IP, HWID) accessible through the central ban DB. This does *not* pertain to basic ban info (time, reason, count), admin notes, or admin log information. #### 1.4 **Ban Appeals** Ban appeals are covered by the [Banning Policy](./wizards-den-banning-policy.md). +#### 1.5 **Administrators must use their powers in moderation** +The Administration team must use their powers in moderation ensuring that they do not attempt to abuse obstacles set in place by higher ranks, you will need permission before doing so, in cases of utmost emergency while no game admins+ are online. This also covers commands such as Customvote, and so forth. This includes not giving items to yourself, such as rare in game items like goobcoin. +Example; A trial admin editing variables in a taser, allowing it to shoot debug uplinks, or items of their choice, overcoming the anti-spawn enacted on trialmins by the Head of Staff. + +Example; Doing a customvote 3 times in a row within the span of 15 minutes without a reasonable cause to do so. Event votes, Event feedback votes, and admin intervention votes, such as manually restarting the round if the restart breaks, are all reasonable causes. + +#### **1.6 Administrators must listen to a reasonable request by a head admin or higher.** +Administrators must listen to what they deem a reasonable request by a head admin or higher, if you personally do not deem the request reasonable, refer it to the Head of Staff and do not act upon it until you get confirmation if the task is reasonable or not. + +#### Reasonable request +- Being told to stop speaking in LOOC to one player while you're the only administrator on, while there are adminhelps that need attention. + +#### Unreasonable request + +- Being told to stop orbiting what you believe is a potential Raider is not reasonable. + +#### **1.7 Administrators must follow Discord and Server Rules.** +Goobstation Administrators must follow the Goobstation Discord server rules at all time, if you see someone violate a rule, you should either warn them or time them out for a select amount of time. Administrators are expected to not break any server rules while deadminned or adminned. +#### ## 2. Game-adminning Rules specific to adminning a round of SS14. #### 2.1 **Do not ever process a case you are/were a part of.** @@ -24,10 +43,9 @@ Even if you've started adminning after dying, do not process a case you were inv Bans and ban appeals are covered by the [Banning Policy](./wizards-den-banning-policy.md). #### 2.3 **Superseded by banning policy** Bans and ban appeals are covered by the [Banning Policy](./wizards-den-banning-policy.md). -#### 2.4 **Deadmin when you play the game.** -Don't misuse your game admin tools to metagame, this is pretty self-explanatory. -Do not use your admin powers to message players whilst IC. If something happens that breaks the rules, you should engage with admins as a normal player via the regular ahelp command. -Exceptions to this are: +#### 2.4 **Deadmin when you play the game. +Don't misuse your game admin tools to metagame, this is pretty self-explanatory. Do not use your admin powers to message players whilst IC. If something happens that breaks the rules, you should engage with admins as a normal player via the regular ahelp command. Exceptions to this are: + - You may start adminning a round after you have died. Do note that policy 2.1 still applies! - You may use admintools when running adminevents if necessary, even if you are playing a character for it. #### 2.5 **Admin events should be done in moderation without heavily altering the flow of the round.** @@ -43,14 +61,5 @@ If it looks like the situation will be able to resolve itself, or escalated natu Bans and ban appeals are covered by the [Banning Policy](./wizards-den-banning-policy.md). Administrators who place bans outside of the guidelines are required to be able to justify the decision to the admin team. #### 2.8 **Use notes as consideration for punishment, and give notes frequently** If a player is AHelped for some behavior, but this behavior skirts the rules and is not explicitly bannable, you should always give them a note for it. When handling AHelps, you should always check their notes before interrogation or applying punishment. If a user is noted to have been skirting the rules multiple times previously in their notes, you may apply a ban for this behavior. - -## 3. Head Admin Policy - -#### 3.1 **Hold vote / discussion threads for all major decisions made** -In discord, just make a new private thread and ping game admins. If it's related to trialmin promotion/accepting, remove all current trialmins from the thread. Not all of them need to be votes, and votes can often hamper actual discussion, but they should always be done. Some discretion is given on what counts as a 'major' enough decision to warrant a thread. - -#### 3.2 **Vote threads relating to admins in Discord should always be archived/locked after the fact** -Any information that needs to be long-term from these should be outside of the thread. - -#### 3.3 **Attempts should be made to further discussion on ban appeals older than one week** -Don't have to forcibly come to agreement on them, but its the headmin's job to ensure that some discussion gets started on these. The actual discussion and specific decision making can be delegated to others obviously but the headmin is working in a managerial position here. +#### 2.9 **Monitor admin helps when online, leave if you have to go AFK for extended periods of time.** +An administrator should always make an attempt to monitor active admin helps, if you are aware you will go AFK for an extended amount of time of 15-20+ minutes, disconnect so the panic bunker enables.