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faq.md

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FAQ

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General FAQ

What is the difference between creating an account with multiple systems and creating one account per system?

If an account has multiple systems, you can share your resources across the systems and a single invoice is generated.

If you have more than one account, you can’t share resources across these accounts and agency will be charged individually for each account.


Why do I have to register my sub-systems on DGP?

All agencies are required to onboard DGP as part of the efforts to strength ICT&SS governance across public sector. Refer to SCM 4/2019 (accessible through GSIB devices). TechBiz is integrated with DGP, and the information is automatically synchronised from DGP to TechBiz.


Can I use SGTS Products if I have not provided the DGP ID?

Yes. However, you must register the system in DGP and provide the DGP ID on the TechBiz portal.


While creating system on TechBiz portal, can I select more than one DGP sub-system?

Yes. You can select more than one sub-system that is associated with the account.


I am creating a system as a proof of concept (POC). Do I need to register it on DGP?

When a system is in POC state, it is not mandatory to register on DGP. However, when the POC becomes an active system, you must register it on DGP. For more information, approach your assigned DGP Agency Coordinator. Refer to Role of Agency Coordinator and Contributor (accessible via GSIB device).