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Short Name

Analyze Twitter handle or hashtag and categorize sentiment of the content

Short Description

Create Charts and Graphs of Twitter topic Categories for Airlines, as well as Sentiment, Emotional Tone, and Keywords.

Offering Type

Cognitive and Data Analytics

Introduction

Organizations are increasingly interested in their social media profile, and can derive insights into how they are perceived through analysis and classification. This Journey will subscribe to Twitter screen names or hashtags and analyze the content with Watson Tone Analyzer and Natural Language Understanding, as well as use the Conversation API to classify (Intents) the tweets. The enriched meta data is then saved to a Cloudant database where Map Reduce functions are used to provide a high level insight into the data.

Author

By: Scott D'Angelo Offering Manager: Amol Jadhav Original Developer: Werner Vanzyl

Code

• https://github.com/IBM/cognitive-social-crm

Demo

• link to demo video

Video

• link to youtube video

Overview

Two to three sentences about what the journey does and uses.

When the reader has completed this journey, they will understand how to:

• goal 1
• goal 2

Flow


1. Step 1
2. Step 2

Included components

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Featured technologies

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Blog

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Links

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