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Short Name

Cognitive Social CRM

Short Description

Capture and analyze social media for a specified Twitter handle or hashtag and let Watson analyze the content.

Offering Type

Cognitive

Introduction

This Journey will subscribe to Twitter screen names or hashtags and analyze the content with Watson Tone Analyzer and Natural Language Understanding, as well as use the Conversation API to classify (Intents) the tweets. The enriched meta data is then saved to a Cloudant database where Map Reduce functions are used to provide a high level insight into the data.

Author

By Scott D'Angelo

Code

• https://github.com/IBM/cognitive-social-crm

Demo

• link to demo video

Video

• link to youtube video

Overview

Two to three sentences about what the journey does and uses.

When the reader has completed this journey, they will understand how to:

• goal 1
• goal 2

Flow


1. Step 1
2. Step 2

Included components

• title: description

Featured technologies

• title: description

Blog

blog

Links

• title: description