diff --git a/application/forms/EscalationRecipientForm.php b/application/forms/EscalationRecipientForm.php
index 61e093b2d..44ea29fd4 100644
--- a/application/forms/EscalationRecipientForm.php
+++ b/application/forms/EscalationRecipientForm.php
@@ -71,7 +71,7 @@ protected function assembleElements(): void
             $this->registerElement($col);
 
             $options = ['' => sprintf(' - %s - ', $this->translate('Please choose'))];
-            $options += Channel::fetchChannelTypes(Database::get());
+            $options += Channel::fetchChannelNames(Database::get());
 
             $val = $this->createElement(
                 'select',
diff --git a/library/Notifications/Model/Channel.php b/library/Notifications/Model/Channel.php
index f2e1777e5..50197e902 100644
--- a/library/Notifications/Model/Channel.php
+++ b/library/Notifications/Model/Channel.php
@@ -82,28 +82,17 @@ public function getIcon(): Icon
     }
 
     /**
-     * Fetch and map all the configured channel types to a key => value array
+     * Fetch and map all the configured channel names to a key => value array
      *
      * @param Connection $conn
      *
-     * @return array<int, string> All the channel types mapped as id => type
+     * @return array<int, string> All the channel names mapped as id => name
      */
-    public static function fetchChannelTypes(Connection $conn): array
+    public static function fetchChannelNames(Connection $conn): array
     {
         $channels = [];
         foreach (Channel::on($conn) as $channel) {
-            switch ($channel->type) {
-                case 'rocketchat':
-                    $name = 'Rocket.Chat';
-                    break;
-                case 'email':
-                    $name = t('E-Mail');
-                    break;
-                default:
-                    $name = $channel->type;
-            }
-
-            $channels[$channel->id] = $name;
+            $channels[$channel->id] = $channel->name;
         }
 
         return $channels;
diff --git a/library/Notifications/Web/Form/ContactForm.php b/library/Notifications/Web/Form/ContactForm.php
index 1d59b42dc..f97b1dd75 100644
--- a/library/Notifications/Web/Form/ContactForm.php
+++ b/library/Notifications/Web/Form/ContactForm.php
@@ -80,7 +80,7 @@ protected function assemble()
         $this->addElement($contact);
 
         $channelOptions = ['' => sprintf(' - %s - ', $this->translate('Please choose'))];
-        $channelOptions += Channel::fetchChannelTypes(Database::get());
+        $channelOptions += Channel::fetchChannelNames(Database::get());
 
         $contact->addElement(
             'text',