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base64 image in adaptive card not working in outlook #11978

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ZeeCapp opened this issue Dec 27, 2024 · 4 comments
Open

base64 image in adaptive card not working in outlook #11978

ZeeCapp opened this issue Dec 27, 2024 · 4 comments
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bug teams-developer-support Question related to extensibility (Bot, ME, Tab) would be marked under this label

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@ZeeCapp
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ZeeCapp commented Dec 27, 2024

Steps to reproduce

I am having an issue with images (base64 source) inside adaptive cards inside outlook.

I have a bot that does link unfurling. Inside teams it works as expected, but when i send the same adaptive card as response to an outlook unfurl request, the image inside the adaptive card is not displayed.

image

here is the response i'm returning from my bot, so you can reproduce the issue:

{
    "composeExtension": {
        "attachmentLayout": "list",
        "type": "result",
        "attachments": [
            {
                "preview": {
                    "contentType": "application/vnd.microsoft.card.thumbnail",
                    "content": {
                        "title": "eWay-CRM | Aleš Honomichl",
                        "text": "https://app.eway-crm.dev/#/Module/Contacts/d33d95d7-039e-46b5-a687-258b9a9964ed",
                        "images": [
                            {
                                "url": "data:image/jpeg;base64,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"
                            }
                        ]
                    },
                    "properties": null
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8px;'></div><div class='ac-textblock' data-ac-separatorid='ac-8d1a5d51' style='box-sizing: border-box;text-align: left;color: rgba(0, 0, 0, 1.00);line-height: 18.62px;font-size: 14px;font-weight: 400;word-wrap: break-word;'><p style='margin-top: 0px;margin-bottom: 0px;width: 100%;' margin=\"0\" class=\"MsoNormal\">Z&#225;vist 415/12 &#183; Brno-Kom&#237;n &#183; Jihomoravsk&#253; kraj</p></div><div class='ac-separator' id='ac-2d8622e4' style='height: 8px;'></div><div class='ac-textblock' data-ac-separatorid='ac-2d8622e4' style='box-sizing: border-box;text-align: left;color: rgba(0, 0, 0, 1.00);line-height: 18.62px;font-size: 14px;font-weight: 400;word-wrap: break-word;'><p style='margin-top: 0px;margin-bottom: 0px;width: 100%;' margin=\"0\" class=\"MsoNormal\">364 152 336 &#183; [email protected]</p></div></div><div><a title='Otevř&#237;t v eWay-CRM' url='https://app.eway-crm.dev/#/Module/Contacts/d33d95d7-039e-46b5-a687-258b9a9964ed' style='color:#2F80ED; margin-right:10px; font-family:&#39;Segoe UI&#39;, sans-serif; font-size:14px; padding: 6px 15.5px; border: 1px solid #2F80ED; border-radius:2px; text-decoration:none;' href='https://app.eway-crm.dev/#/Module/Contacts/d33d95d7-039e-46b5-a687-258b9a9964ed' target='_blank'>Otevř&#237;t v eWay-CRM</a></div></td></tr></table></div></td></tr></tbody></table></td></tr><tr></tr></tbody></table>",
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VXp0pXHYUhWbtxUU4BXAA5NKEG361EUzJwTxSGTQRCSQDt3q/I6oAX78AVVtD5UcjtyRgAe9KVZuZGyx646UgG3ErMNx79F7CsuRd8hZucVelJkcqo4HFQrb5BJNJuxSVyh5YMmPStaxJa0IV8GPPHt1quIAMn1pYTtckH2qU7FNXL0ZZYxuGfeomCys/PtU0coKdCMcZqNQr7jxyau6ZGqMq6shMxwuJAchh39jVFQyMVYYYcEVvqp8wsp3D0NVtRt1nQMBsmHQ+vsamUL7Fxnbczc0U0ZGQwww4I9KUVztHQmSrimueKcuKaqPNII41LMegFKxVxma1NGtfn+0yLn+4P61Ja6XHGqtMRJJ3A+6v+NXTMsaEIMsfTtWsY21ZjOd9ER3dxJFGTG2JGPGO1VI42Y5YEseSx5JqbClxnPHWkmlAXaDjPFKTuyVoLAheTCIT6t7VtiCGPyo2UY6t2x+NUrF40VVJ6cmobq5N3O7DKp0GKyabZZpLrbW0+xy09sp4Zvvj/GtmK4t7yAyWsoPqPT6iuLKNwoOQT3p6mWKQOhKMvRkODV2JudxvKphx26ihFVoh9OorDsvEWY9l+mM8eYo/mK24ikkKyROGUjgqcg0mrDMvV1PkwuTlcsKw40yWYEjJrotSiaXSJl7x/OCPb/62awE3qo6MK2p7Gctxjb96rnNK8jAElaaJAZWYgjHFLI6lQAetaEixuAo4INK0glJVm4HtS7gBwelJFypJxyaQDw6hsdTT3OIiy5JFVSMnJ6ip92UGRwOcVbVjNMRtwQdsnFMljwCMk84pxdmdQF4HNK4ZmAJx3obGkVmUKOp4pFT5c5OTTpozkDceaYwZR96gYirukJ3HiiQNgANQgcL25poZjITjgUrBcVt4HXOKbGGwSR1p0jHGNvWl3bR0PFMVxU3MwGCNrZ/SrG0kkmobc8ZwcmpwGZCW4FJjTIAAPeiNGZPQVMqqqA4xxSBhs45rOxdyNYVCc88UxEAUcDmp1DNH6cU1YRgZNFgEiYYPPem5AbIGcHpSxIAOnepEAywxRtsBGgKguvIY8imkrJIBwQKkBKyMOxpI4Act0Y9xWkWRJFDVbHKG4iHzL94DuKykbIyK6GTzAQn3hWfLphluw0BCRNy+f4T7fWonDqjSFS2jILS2lu38uMfVj0FbdnZw2zFeuByx7060i8mAJENi5+pNTRxhZd7ZIx3pJKK1CUnLYZckFgqHavT60m1EXC4AFSEB5iSMgVHOi7cetZN8zLSsQgcE+tQugaQDHSrBiUAAE8VCiMSzA1SQmNdAFJ6UIjKow1LIHyq4zmnhgPvAjFVYm5GkrrKTtzgdac8oI5PJp0KggnPJNEkYaRRj3osFyWNAFA7YqW0muLaRntpSnP3Typ+oqIoVQlTSxMVQbl96LBc6Gz1WG4UW9woikcbeOVb6GsJnVGZc/dJH5UwMrzZB6CiXBQ9Mmmo2Ym7oSLBUnI5NBUNKBgYFKIlAAx0pscanLc9asQ+RV29OtOCKq9OlRlAZAvPFK6YXqcmkB//2Q==",
                                                    "altText": "Item preview image"
                                                }
                                            ]
                                        }
                                    ],
                                    "verticalContentAlignment": "Center"
                                },
                                {
                                    "type": "Column",
                                    "width": "stretch",
                                    "minHeight": "100px",
                                    "items": [
                                        {
                                            "id": "itemDetail",
                                            "type": "Container",
                                            "separator": true,
                                            "items": [
                                                {
                                                    "type": "TextBlock",
                                                    "text": "Aleš Honomichl",
                                                    "wrap": true,
                                                    "size": "ExtraLarge",
                                                    "style": "heading"
                                                },
                                                {
                                                    "type": "TextBlock",
                                                    "text": "AEB spol. s r.o.",
                                                    "wrap": true,
                                                    "separator": true
                                                },
                                                {
                                                    "type": "TextBlock",
                                                    "text": "Závist 415/12 · Brno-Komín · Jihomoravský kraj",
                                                    "wrap": true
                                                },
                                                {
                                                    "type": "TextBlock",
                                                    "text": "364 152 336 · [email protected]",
                                                    "wrap": true
                                                }
                                            ]
                                        },
                                        {
                                            "type": "ActionSet",
                                            "actions": [
                                                {
                                                    "type": "Action.OpenUrl",
                                                    "title": "Otevřít v eWay-CRM",
                                                    "url": "https://app.eway-crm.dev/#/Module/Contacts/d33d95d7-039e-46b5-a687-258b9a9964ed"
                                                }
                                            ]
                                        }
                                    ]
                                }
                            ]
                        }
                    ]
                },
                "contentForModel": null,
                "properties": null,
                "appId": null,
                "botId": null,
                "cardId": null,
                "PluginId": null,
                "PluginType": null
            }
        ]
    }
}

Expected behavior

The card image should display without issues, as it does in teams:
image

Actual behavior

It seems that outlook tries to send the base64 image to some internal endpoint https://outlook.office.com/actionsb2netcore/[email protected]/th?u={base64_img_here} that seems to fail.

error response:

{
    "type": "https://tools.ietf.org/html/rfc9110#section-15.6.1",
    "title": "An error occurred while processing your request.",
    "status": 500,
    "traceId": "00-4acb582acb7eaf1dee86537ef51b4b76-59146f270152ed17-01"
}

When i use a URL as the source of the image it displays without issues. (the request mentioned above also returns 200 OK)

Error details

No response

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Contributor

Hi ZeeCapp! Thank you for bringing this issue to our attention. We will investigate and if we require further information we will reach out in one business day. Please use this link to escalate if you don't get replies.

Best regards, Teams Platform

@Meghana-MSFT
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Collaborator

@ZeeCapp - Thank you for reporting this issue, we have a bug logged for this issue. We will keep you posted on the updates. Thank you.

@Meghana-MSFT Meghana-MSFT self-assigned this Dec 30, 2024
@Meghana-MSFT Meghana-MSFT added teams-developer-support Question related to extensibility (Bot, ME, Tab) would be marked under this label bug and removed needs-triage 🔍 labels Dec 30, 2024
@ZeeCapp
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Author

ZeeCapp commented Jan 7, 2025

@Meghana-MSFT Hi, any news regarding this issue?

@Meghana-MSFT
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Collaborator

Hi @ZeeCapp - Unfortunately, we do not have any updates to share. We are following up with engineering team for updates. We will keep you posted.

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