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Multiple GUIDs in userID #2687

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jker-org opened this issue Jan 20, 2025 · 6 comments
Open

Multiple GUIDs in userID #2687

jker-org opened this issue Jan 20, 2025 · 6 comments

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@jker-org
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Hi guys,

I use team-js to get more information on the user. For some functions, I need to get the user ID. This works fine in most of the cases, but sometimes, the user Id from context (context.user.id) contains multiple GUIDs combined with ".".

Which one is the user ID from the actual user that has visit my app in Microsoft Teams? I found nothing in the documentation about multiple GUIDs in context.user.id.

Is this a bug?

Best regards,

jker!

@Meghana-MSFT
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@jker-org - We checked this at our end, and we are not getting multiple GUIDs for context.user.id.

Image

Could you please let us know if you are facing this issue with any specific user or user types?

@jker-org
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@Meghana-MSFT : Thank you for checking. It works fine for most users. But every few weeks, we have a user where the user id contains multiple users guids. Unfortunately, we have not been able to contact on of those users.

Can you check further with the dev team?

@Meghana-MSFT
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@jker-org - Thank you for the additional information, we will check this internally and get back to you.

@Meghana-MSFT
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@jker-org - Engineering team would need more info to investigate this issue:

  1. Do you have a reliable repro of the problem?
  2. What platforms are you seeing in this issue on? Web, desktop, iOS, Android?
  3. If in web/desktop, can you provide us with Teams Client logs from an impacted user?

Please share above details with us on [email protected].

@jker-org
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@Meghana-MSFT , thank you for your reply.

  1. Do you have a reliable repro of the problem?
    --> No, we have not been able to repro this issue. It happens seldomly.

  2. What platforms are you seeing in this issue on? Web, desktop, iOS, Android?
    --> So far Android.

  3. If in web/desktop, can you provide us with Teams Client logs from an impacted user?
    --> Issue happens only mobile.

Sorry, we have only limited information for that issue.

@Meghana-MSFT
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@jker-org - We raised a bug for the above issue. We will keep you posted on the updates. Thank you.

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