Skip to content
New issue

Have a question about this project? Sign up for a free GitHub account to open an issue and contact its maintainers and the community.

By clicking “Sign up for GitHub”, you agree to our terms of service and privacy statement. We’ll occasionally send you account related emails.

Already on GitHub? Sign in to your account

Cannot delete printers #7

Open
debiantriage opened this issue Feb 8, 2023 · 1 comment
Open

Cannot delete printers #7

debiantriage opened this issue Feb 8, 2023 · 1 comment

Comments

@debiantriage
Copy link

This is on Debian unstable working over an SSH connection using lynx. The issue occurs with the ps, gutenprint and HPLIP Applications.

root@test-new:~# ps-printer-app devices
dnssd://ENVY4500._pdl-datastream._tcp.local/
snmp://NPI2CA3D7
usb://EPSON/Stylus%20Photo%20RX420?serial=LJ4O40407152301540
root@test-new:~#
root@test-new:~# hplip-printer-app delete -d envy
hplip-printer-app: Unable to get information for printer: successful-ok
root@test-new:~#

The printer is still shown by hplip-printer-app devices and in the web interface.

Deleting via the web interface causes lynx to hang, reporting

HTTP request sent; waiting for response.

Exiting from lynx with CTRL-C and running lynx again does not bring up the web interface for HPLIP but does for ps and gutenprint. systemctl to stop the HPLIP service (takes over a minute); systemctl start sees lynx localhost:8001 woring again.

@tillkamppeter
Copy link
Member

Note that there is a bug in the CUPS package in Debian (and also in Ubuntu 22.10) which prevents the Printer Application from correctly working (at least the web interface does not work);

If the problem still occurs, it would be great to get debug logs of the Printer Applications, by starting the server with something like

hplip-printer-app -o log-level=debug server

and attach the log file.

Sign up for free to join this conversation on GitHub. Already have an account? Sign in to comment
Labels
None yet
Projects
None yet
Development

No branches or pull requests

2 participants