Last Updated: Friday, April 15th 2022
Data collected by Beemo Helper ("we", "us") and any related applications is solely used to provide the service(s). Data may be collected when using any service with the Beemo Helper branding or on domains including but not limited to;
- polar.blue
When using Beemo Helper in a guild you own or are a member of, there's a bit of data collected to provide you with the features Beemo Helper has to offer. The most basic pieces of data collected are the configs for each guild. When running a command you give Beemo Helper permission to store all content of that message for up to 30 days (usually only as long as it is needed) whether it be for debugging purposes or to provide the function of said command.
Information about interactions with Beemo Helper (running a command, clicking a button, using a dropdown menu etc.) are stored for debugging purposes and to provide insights into how Beemo Helper is used. This may include partial message content in the form of parsed arguments and can be stored for longer than 30 days.
Message content is cached in memory to provide features such as logging command but rarely stored outside of this cache unless for debugging purposes. Beemo Helper does not store nor do we want to store full message content on disk for any reason not related to providing the service.
Information about Discord objects (guilds, users, channels etc.) may be stored to provide the service or for abuse prevention, such as user & guild blacklists. These are usually stored as their unique snowflake generated by Discord, allowing Beemo Helper to retrieve information about them through Discord's API. All information stored on these objects are not end user data and may be excluded from data deletion requests.
Any data stored by Beemo Helper itself is located in North Carolina, United States and will only leave this location for off-site backups and will never leave the US. As for third-party services, we cannot guarantee where the data is stored therefore we are unable to guarantee data will not be processed and/or stored in certain locations.
The information received and stored is used in accordance with this privacy policy. The main uses of the data are;
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Provide you with the services you are using when the data is received
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Monitor your compliance with any related terms for internal and external services (e.g. Beemo Helper, Discord)
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Find and fix any issues or vulnerabilities in a service provided
We try to store data only for as long as it is required to provide you with our services but in some circumstances this may not be possible. Beemo Helper has no way of knowing when a user's account or a guild has been deleted therefore the data may end up being stored indefinitely. Any data cached in memory is either stored until the bot restarts (e.g. guilds, channels etc.) or cleared on an interval (e.g. messages, users & members).
Requesting your data package can be done by contacting Polar#6880 on Discord. This is only available once every 30 days and you will be sent a DM on Discord with a link to download your data package which will stay valid for 30 days.
You are entitled to request us to erase any personal data we hold about you under EU General Data Protection Regulation (GDPR) or equivalent regulations in your country.
If you wish for us to limit or delete the data we store/have stored, you can contact Polar#6880 on Discord. You may also be asked to provide sufficient proof showing you are who you say you are to request data deletion if enough data was not already provided. This process may take up to 30 days to complete and does not include data stored by third-party services. You will have to contact them to inquire about data removal and a list of third-party services being used can be requested through the aforementioned email.
If we are not satisfied you are who you claim to be, we reserve the right to refuse to grant your request.
We may, at any time, and at our sole discretion, update or modify this document with or without prior notice (although an announcement will usually be made in our Discord), which we may do for reasons that include, but are not limited to, complying with changes to the law or reflecting changes to our services. Unless explicitly stated otherwise, your continued use of the Service after we post modifications will constitute your acceptance of and agreement to those changes. If you object to the changes, you shall stop using our services and can request data removal as outlined above.