Quickmove popup empty in TB 128.5.2esr (Linux)

[elhennig]

Since I updated Thunderbird the quickmove popup is empty. How can I debug this to get the root cause for this?

[RealRaven2000]

It would be helpful to switch on "Debug mode" in QuickFolders and then looking at the JavaScript error console (CTRL+SHIFT+J) when the move / copy gets "stuck". Maybe we will see a warning or exception that adds some technical information as to why this is happening.

In order to set up debug mode (before you test quickMove getting stuck) open QF Settings >> advanced:

enable debug mode and if you want even more info on quickMove specifically, click on the settings wheel and also enable

extensions.quickfolders.debug.quickMove = true

this will add more context in case an error happens during moving / copying messages.

for creating a helpful debug log

1 - reset the contents after Thunderbird has loaded

2 - if you can reset the contents also before the error occurs so it doesn't get too long
3 - use the right-click menu to "Copy all messages":

this exports the complete log in text format, which is superior to taking screenshots of errors because it can be text searched and analysed!

[elhennig]

The error I get repeatedly is
: Component returned failure code: 0x80550013 [nsIMsgLocalMailFolder.createLocalSubfolder] verify resource:///modules/SmartMailboxUtils.sys.mjs:144 getSmartMailbox resource:///modules/SmartMailboxUtils.sys.mjs:267 getUnifiedFolder chrome://messenger/content/parent/ext-folders.js:1277 result resource://gre/modules/ExtensionParent.sys.mjs:1221 withCallContextData resource://gre/modules/ExtensionParent.sys.mjs:664 result resource://gre/modules/ExtensionParent.sys.mjs:1220 withPendingBrowser resource://gre/modules/ExtensionParent.sys.mjs:674 result resource://gre/modules/ExtensionParent.sys.mjs:1219 callAndLog resource://gre/modules/ExtensionParent.sys.mjs:1170 recvAPICall resource://gre/modules/ExtensionParent.sys.mjs:1218 SmartMailboxUtils.sys.mjs:162:17

[RealRaven2000]

can we have full context? what happened before? what happened after?

Also I do not use the Web APIs for accessing folders, nor do I access a module SmartMailboxUtils.sys.mjs.

• what other mail extensions have you installed?
• other than IMAP and POP3 accounts do you have any special mail protocols (such as OWL) ?

[elhennig]

I guess I mixed up two addons, sorry for the confusion caused by that

[RealRaven2000]

I guess I mixed up two addons, sorry for the confusion caused by that

can I close this issue as resolved?

[elhennig]

Yes, sorry, I missed to tell...