🐛 GPT Quiz | Servers need more capacity/redundancy

[jernejk]

Cc: @chrisschultzssw

Hi @adamcogan,

Describe the Bug

Yesterday, we had an incident where GPT Quiz server went offline. While we are still diagnosing the root cause, it was likely because we are using shared resources and we ran out of them which resulted in WebApp not starting up when @chrisschultzssw updated the DevOps pipeline so that we can make new deployments.

There were no errors, no logs, no messages indicating what's happening but luckily, I've seen this before and I knew the issue might not be with the app. @chrisschultzssw updated the App Service Plan and it started to work.

Expected Behavior

The Azure Web App should always work.

Tasks

• Make Azure Web App work for NDC London
• Investigate
• Long-term fix

Acceptance Criteria

• Meets Definition of Done - https://github.com/SSWConsulting/SSW.Rewards.Mobile/blob/main/_docs/Definition-of-Done.md
• GPT Quiz should work for NDC London
• After NDC London, we should have a long term-fix

More Information

Environment

• Device: [e.g. iPhone 12]
• OS: [e.g. iOS]

Screenshots

Figure: Server was unresponsive, likely due to not running.

Figure: We have consistent 404 on / endpoint which allowed us to pin point rough time server went offline.

Thanks!

[jernejk]

The server is back online around 7:30 pm Sydney time/8:30 am London time

Figure: The server started to respond around 7:20 pm and at around 7:30 pm I confirmed it was working correctly.