can't login to zwift monitor account with new macbook pro

[akgirl2468]

Hi - I've got a new macbook air and it doesn't have my saved password for sauce. So I can't get into my sauce account on the new macbook because I can't remember the password I used long ago.

Thought I could just reset the password, but my Monitor account is tied to an old email address that I can't access. So when I hit "forgot password," if there is a response, I can't access it.

Also I couldn't find saved passwords on my old macbook - it's not in safari or apple.

Ideas? I'd love to use Sauce on my new macbook! How can I solve this silly problem. Thanks in advance

[akgirl2468]

ps - I'm writing about my husband's account, so it's not under akgirl2468

[mayfield]

Hi, If you don't have access to the email used, I'd just create a new monitor account. You can use an email alias like [email protected] on most email providers. That will enable password reset to work in the future (should you need to use it).