could not open /dev/vmmon error when run ova

[fyqphd]

followed this guidance https://github.com/Seagate/cortx/blob/main/doc/CORTX_on_Open_Virtual_Appliance.rst

downloaded vmware fusion and cortx-va-1.0.1.zip
imported cortx-va-1.0.1 to vmware fusion

when run the vm, the following error shows

my mac info

Model Name: MacBook Pro
Model Identifier: MacBookPro16,1
Processor Name: 8-Core Intel Core i9
Processor Speed: 2.4 GHz
Number of Processors: 1
Total Number of Cores: 8
L2 Cache (per Core): 256 KB
L3 Cache: 16 MB
Hyper-Threading Technology: Enabled
Memory: 32 GB

Macintosh HD:

Free: 1.94 TB (1,939,279,597,568 bytes)
Capacity: 2 TB (2,000,796,545,024 bytes)
Physical Drive:
Device Name: APPLE SSD AP2048N
Media Name: AppleAPFSMedia
Medium Type: SSD
Protocol: PCI-Express
Internal: Yes
Partition Map Type: Unknown
SMART Status: Verified

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[justinzw]

Hi @fyqphd Thank you for reporting this and also trying out the instructions.

We've had some difficulties running the OVA on older versions of VMware Fusion.

Which version of VMware Fusion are you using?
If you don't have the latest version - 12.

Could you try downloading the latest version and see whether it works?
https://www.vmware.com/products/fusion/fusion-evaluation.html

[fyqphd]

@justinzw I beleive I did download the version 12

[justinzw]

Thanks @fyqphd for checking.

Could you try these instructions and see whether they work?

https://kb.vmware.com/s/article/80467

[justinzw]

This worked for @fyqphd. We'll look into adding it in the documentation.

@VenkyOS @johnbent

[VenkyOS]

@justinzw - I have added a link to this document in the Hypervisors document.