tm_driver unable to connect to TM12

[sunnivam]

Hi,
I am an engineer working on a project using the TM12 robot. I am not able to get remote connection to the robot. I am using Ubuntu 18.04 and ROS melodic.
I have followed every step in the tutorial. I am running the listening node, set the ethernet slave and imported the data table settings. I am able to ping the robot ip from the remote computer.

When I run
rosrun tm_driver tm_driver 10.0.0.20
I get the following output

Any suggestion on why this is happening? Any help would be appreciated.

[IGGIKOR]

Hi, I am having the same exact problem as you, did you solve it? If so, how??

[sunnivam]

Yes, I was connected to the wrong ethernet port on the controller. Once I tried the other port it was working fine

[mojervico]

Hello, Can you indicate to which port did you connected please?. In the image below 1,2 or 3?