diff --git a/dbm-ui/backend/core/notify/handlers.py b/dbm-ui/backend/core/notify/handlers.py
index 5e6b824efa..f0aa6dc6ca 100644
--- a/dbm-ui/backend/core/notify/handlers.py
+++ b/dbm-ui/backend/core/notify/handlers.py
@@ -300,11 +300,11 @@ def render_msg_template(self, msg_type: str):
         else:
             template = jinja_env.from_string(TODO_TEMPLATE)
 
-        biz_name = AppCache.get_biz_name(self.bk_biz_id)
+        biz = AppCache.objects.get(bk_biz_id=self.bk_biz_id)
         ticket_operators = self.ticket.get_current_operators()
         payload = {
             "ticket_type": TicketType.get_choice_label(self.ticket.ticket_type),
-            "biz_name": f"{biz_name}(#{self.bk_biz_id}, {biz_name})",
+            "biz_name": f"{biz.bk_biz_name}(#{self.bk_biz_id}, {biz.db_app_abbr})",
             "cluster_domains": ",".join(self.clusters),
             "remark": self.ticket.remark,
             "creator": self.ticket.creator,
diff --git a/dbm-ui/backend/ticket/handler.py b/dbm-ui/backend/ticket/handler.py
index 1d906344be..ffbe028202 100644
--- a/dbm-ui/backend/ticket/handler.py
+++ b/dbm-ui/backend/ticket/handler.py
@@ -11,6 +11,7 @@
 import itertools
 import json
 import logging
+from collections import defaultdict
 from typing import Dict, List
 
 from django.db import transaction
@@ -60,16 +61,23 @@ def add_related_object(cls, ticket_data: List[Dict]) -> List[Dict]:
         # 单据关联对象映射表
         ticket_id_obj_ids_map: Dict[int, Dict[str, List[int]]] = {}
 
+        # 这里的快照数据需要以单据维度分割，因为不同单据的集群信息可能不同
+        snapshot_cluster_domain_map = defaultdict(dict)
+        snapshot_instance_ip_port_map = defaultdict(dict)
+
         # 查询单据对应的集群列表、实例列表等
-        cluster_id_immute_domain_map, instance_id_ip_port_map = {}, {}
         for ticket in Ticket.objects.filter(id__in=ticket_ids):
             clusters = ticket.details.get("clusters", {})
-            cluster_id_immute_domain_map.update(
+            snapshot_cluster_domain_map[ticket.id].update(
                 {int(cluster_id): info["immute_domain"] for cluster_id, info in clusters.items()}
             )
+
             instances = ticket.details.get("instances", {})
             if isinstance(instances, dict):
-                instance_id_ip_port_map.update({int(inst_id): info["instance"] for inst_id, info in instances.items()})
+                snapshot_instance_ip_port_map[ticket.id].update(
+                    {int(inst_id): info["instance"] for inst_id, info in instances.items()}
+                )
+
             ticket_id_obj_ids_map[ticket.id] = {
                 "cluster_ids": fetch_cluster_ids(ticket.details),
                 "instance_ids": fetch_instance_ids(ticket.details),
@@ -77,27 +85,30 @@ def add_related_object(cls, ticket_data: List[Dict]) -> List[Dict]:
 
         # 补充关联对象信息
         for item in ticket_data:
-            ticket_cluster_ids = ticket_id_obj_ids_map[item["id"]]["cluster_ids"]
-            if ticket_cluster_ids:
+            ticket_id = item["id"]
+            cluster_ids = ticket_id_obj_ids_map[ticket_id]["cluster_ids"]
+            instance_ids = ticket_id_obj_ids_map[ticket_id]["instance_ids"]
+
+            if cluster_ids:
                 item["related_object"] = {
                     "title": _("集群"),
                     "objects": [
-                        cluster_id_immute_domain_map.get(cluster_id)
-                        for cluster_id in ticket_cluster_ids
-                        if cluster_id_immute_domain_map.get(cluster_id)
+                        snapshot_cluster_domain_map[ticket_id][cluster_id]
+                        for cluster_id in cluster_ids
+                        if cluster_id in snapshot_cluster_domain_map[ticket_id]
                     ],
                 }
 
-            ticket_instance_ids = ticket_id_obj_ids_map[item["id"]]["instance_ids"]
-            if ticket_instance_ids:
+            if instance_ids:
                 item["related_object"] = {
                     "title": _("实例"),
                     "objects": [
-                        instance_id_ip_port_map.get(instance_id)
-                        for instance_id in ticket_instance_ids
-                        if instance_id_ip_port_map.get(instance_id)
+                        snapshot_instance_ip_port_map[ticket_id][inst_id]
+                        for inst_id in instance_ids
+                        if inst_id in snapshot_instance_ip_port_map[ticket_id]
                     ],
                 }
+
         return ticket_data
 
     @classmethod
diff --git a/dbm-ui/backend/ticket/models/ticket.py b/dbm-ui/backend/ticket/models/ticket.py
index bc072b95ef..883cbf1e13 100644
--- a/dbm-ui/backend/ticket/models/ticket.py
+++ b/dbm-ui/backend/ticket/models/ticket.py
@@ -156,9 +156,9 @@ def get_terminate_reason(self):
     def get_current_operators(self):
         # 获取当前流程处理人和协助人
         running_todo = self.todo_of_ticket.filter(status=TodoStatus.TODO).first()
-        if not running_todo:
-            return []
-        return {"operators": running_todo.operators, "helpers": running_todo.helpers}
+        operators = running_todo.operators if running_todo else []
+        helpers = running_todo.helpers if running_todo else []
+        return {"operators": operators, "helpers": helpers}
 
     def update_details(self, **kwargs):
         self.details.update(kwargs)