diff --git a/src/SUMMARY.md b/src/SUMMARY.md index 531140d..44f8f7d 100644 --- a/src/SUMMARY.md +++ b/src/SUMMARY.md @@ -22,7 +22,7 @@ - [Placeholders](./dashboard/settings/placeholders.md) - [Start Ticket From Message](./dashboard/settings/start-ticket-from-message.md) - [Claiming Tickets](./dashboard/settings/claiming.md) - - [Awaiting User Response](./dashbaord/settings/awaiting-response.md) + - [Awaiting User Response](./dashboard/settings/awaiting-response.md) - [Transcripts](./dashboard/transcripts.md) - [Panels](./dashboard/reaction-panels.md) - [Multi-Panels](./dashboard/multipanels.md) diff --git a/src/dashboard/settings/awaiting-response.md b/src/dashboard/settings/awaiting-response.md index f42bb61..ed7c70d 100644 --- a/src/dashboard/settings/awaiting-response.md +++ b/src/dashboard/settings/awaiting-response.md @@ -8,8 +8,7 @@ Setting a category for ticket channels which are awaiting the user's response to ![Awaiting response](../../img/awaiting_response.webp) - -10 minutes after the last response from a staff members, the ticket channel will be moved to the awaiting response category. +This setting is toggleable for each panel. You can find them under the Ticket Panel tab. 10 minutes after the last response from a staff members, the ticket channel will be moved to the awaiting response category. Due to Discord limitations, a channel can only be updated twice every 10 minutes, so it is not possible to change how quickly the channel gets moved to the awaiting response category.