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UHK80 - Random hangs and reboots #1091

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UsherNet opened this issue Jan 15, 2025 · 1 comment
Open

UHK80 - Random hangs and reboots #1091

UsherNet opened this issue Jan 15, 2025 · 1 comment

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@UsherNet
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Since going live with the UHK 80 I've been experiencing a non-responsive keyboard, which after a little while comes back to life. Today I had the situation where after coming back to life the keyboard "caught up" which was almost like ghost keys since I was in the middle of something else. Very frustrating. I own 3 previous generation UHK and love them. Moving to the 80 took some getting used to, and I'm hoping to use it again, the problems encountered today ment I had to retire it.

I am using the latest agent and the latest firmware.

UHK-80 - connected to MacBook Pro M4 Max with keyboard connected via usb-c to thunderbolt hub. each side of the keyboard connected via the bridging cable. Only difference between this and the previous model is the USB-A connection on older keyboard.

Happy to help diagnose where needed.

Paul.
@lightningRalf
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I think this is the same issue as #1077.

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@UsherNet @lightningRalf