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[HelpHub] Oops! It seems that the email you used has opted out of subscriptions #1493

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flexseth opened this issue Mar 20, 2024 · 1 comment
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new document Requests for new page/article. [Status] To do Issue marked as Todo user documentation (HelpHub) Improvements or additions to end-user documentation

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@flexseth
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Issue Description

I'm subscribed to blogs that post to WordPress via the WP.com subscription service, however, I get the following error when trying to subscribe to make.wordpress.org/docs email updates

Screenshot 2024-03-19 at 10 22 43 PM

URL of the Page with the Issue

Make WordPress > Docs Team home page

Section of Page with the issue

Right sidebar, top

Why is this a problem?

Can't subscribe to email updates on make.wordpress.com/docs, but it appears I can subscribe to other WordPress.com powered websites for email updates

Suggested Fix

Is this an outdated form? When I check the box to pause email subscriptions, I'm still able to try to subscribe to WP Tavern
Screenshot 2024-03-19 at 10 55 20 PM

  • Improve instructions on how to un-pause email updates, or
  • Update subscription form on make.wordpress.org/docs page

I don't recall changing this setting, but it was changed in my admin. The page is located in the WordPress.com email notification settings page

Screenshot 2024-03-19 at 10 50 24 PM
@flexseth flexseth added the [Status] To do Issue marked as Todo label Mar 20, 2024
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Heads up @WordPress/docs-issues-coordinators, we have a new issue open. Time to use 'em labels.

@flexseth flexseth changed the title [make.wp.org] Oops! It seems that the email you used has opted out of subscriptions [make.wp.org/docs] Oops! It seems that the email you used has opted out of subscriptions Mar 20, 2024
@flexseth flexseth changed the title [make.wp.org/docs] Oops! It seems that the email you used has opted out of subscriptions Oops! It seems that the email you used has opted out of subscriptions Mar 20, 2024
@estelaris estelaris changed the title Oops! It seems that the email you used has opted out of subscriptions [HelpHub] Oops! It seems that the email you used has opted out of subscriptions Jun 10, 2024
@estelaris estelaris added user documentation (HelpHub) Improvements or additions to end-user documentation new document Requests for new page/article. labels Jun 10, 2024
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Labels
new document Requests for new page/article. [Status] To do Issue marked as Todo user documentation (HelpHub) Improvements or additions to end-user documentation
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