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[BUG] Nothing when I open the app #269

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DylanChillin opened this issue Nov 19, 2024 · 28 comments
Open

[BUG] Nothing when I open the app #269

DylanChillin opened this issue Nov 19, 2024 · 28 comments
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@DylanChillin
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Bug Description
The screen is blank whenever i open the app just showing the menu button in the top right and if I try to paste in a video link anyway it says some error has occured and the error is in the attatchment.

To Reproduce
Steps to reproduce the behavior:

  1. do a fresh install
  2. open app

Screenshots
If applicable, add screenshots to help explain your problem.
image

Info (please complete the following information):

  • Operating system: Windows 11
  • App version: 3.18.4
  • Package version (flatpak/snap/other): windows exe file
@DylanChillin DylanChillin added the bug Something isn't working label Nov 19, 2024
@DylanChillin
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image
here is a screenshot of what it looks like before trying to paste

@aandrew-me
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Hm thats strange, maybe antivirus is removing the files 🤔

@DylanChillin
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I have no antivirus and windows defender is disabled

@DylanChillin
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but maybe i can show you the install folder to see if anything is missing?

@aandrew-me
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aandrew-me commented Nov 19, 2024

Can you press Ctrl + Shift + I (Which opens the Dev console) inside the app and send screenshot, make sure console tab is selected

@DylanChillin
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image
like this?

@aandrew-me
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Yes, strange, I dont even see any errors

@aandrew-me
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Have you tried reinstalling

@DylanChillin
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yes

@aandrew-me
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Idk man, I am using Windows 11 too. Maybe something is configured differently in your PC which is breaking the program. Can you try launching it from the terminal?
For that you would need to go to the place where the executable is located and open terminal and run

@DylanChillin
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ytdownloader.mp4

could that be something?

@aandrew-me
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Could be gpu related error, what processor are you using?

@aandrew-me
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Also just try restarting your PC

@DylanChillin
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Intel(R) Core(TM) i5-10500H CPU @ 2.50GHz

@DylanChillin
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Okay ill restart pc now

@DylanChillin
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image
same thing

@aandrew-me
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Hmm 🤔

@aandrew-me
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Someone suggested to install it on C drive instead

@aandrew-me
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And you can also try launching it as administrator

@DylanChillin
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okay ill do both of those

@DylanChillin
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ytdownloader.mp4

@DylanChillin
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you cant see the administraitor thing but if you turn sound on you can hear it

@aandrew-me
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Yeah...

@DylanChillin
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image
am i missing anything?

@aandrew-me
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I don't think so

@bruno32600
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I have the same problem but in fact the menu ends up appearing if you wait 20-30s.

@janbaum
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janbaum commented Jan 13, 2025

Same here on Manjaro. Just blank Window, just like in this screenshot.
CPU: AMD Ryzen 7 7840HS w/ Radeon 780M Graphics, if that helps

image here is a screenshot of what it looks like before trying to paste

@aandrew-me
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I genuinly don't know why its happening, my guess is its something related to graphics drivers

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4 participants