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VSCode client has regular failures downloading from API (separate API and GH issues) #338

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karianna opened this issue Mar 9, 2022 · 2 comments
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@karianna
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karianna commented Mar 9, 2022

Reported by the VS Code team.

Steps Are:

From our observation, a big part of users failed to download the installer from github.com

And occasionally there's also cases that they failed to access api.adoptium.net, like below, which I believe is mainly their networking issue.

RequestError: Error: getaddrinfo ENOTFOUND api.adoptopenjdk.net api.adoptopenjdk.net:443

@karianna karianna added the bug Something isn't working label Mar 9, 2022
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karianna commented Mar 25, 2022

We should prove the geo region basis of this by using a load testing service. Possibly MSFT's Playwright or Azure Load Testing service could work here.

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Have pinged the VS Code team to get introduced to an end user facing this challenge. Suspect there's some sort of DNS lookup challenge related to hitting our cloudflare api.adoptium.net or the 302 redirect to github.com.

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