diff --git a/api/emailLayout.js b/api/emailLayout.js index b110c32e..050c6f9f 100644 --- a/api/emailLayout.js +++ b/api/emailLayout.js @@ -17,6 +17,10 @@ function EmailLayout() {
+ We want to provide fast service, but we are facing some delays. +
++ Delays can be due to: +
++ We recently introduced a new computer system to reduce processing times, but until the system is fully implemented, there may be some delays. Please be as precise as possible to help streamline your request. Analysts are available to help you clarify what information you are looking for. +
++ We know it is important to meet deadlines. We are currently addressing these issues by: +
+