install.xml

<?xml version="1.0" encoding="UTF-8"?>
<concrete5-cif version="1.0">
    <blocktypes>
        <blocktype handle="project_list" package="simple_support_system"/>
        <blocktype handle="ticket_details" package="simple_support_system"/>
        <blocktype handle="ticket_list" package="simple_support_system"/>
        <blocktype handle="ticket_create" package="simple_support_system"/>
    </blocktypes>

    <blocktypesets>
        <blocktypeset handle="simple_support_system" name="Simple Support System" package="simple_support_system">
            <blocktype handle="project_list"/>
            <blocktype handle="ticket_details"/>
            <blocktype handle="ticket_list"/>
            <blocktype handle="ticket_create"/>
        </blocktypeset>
    </blocktypesets>

    <singlepages>
        <page name="Simple Support System" path="/dashboard/simple_support_system"
              filename="/dashboard/simple_support_system/simple_support_system.php" package="simple_support_system"/>
        <page name="Settings" path="/dashboard/simple_support_system/settings"
              filename="/dashboard/simple_support_system/simple_support_system/settings.php"
              package="simple_support_system"/>
        <page name="Projects" path="/dashboard/simple_support_system/projects"
              filename="/dashboard/simple_support_system/simple_support_system/projects.php"
              package="simple_support_system"/>
    </singlepages>

    <pages>
        <page name="Support" path="/support" public-date="2020-11-22 14:21:05" filename="" pagetype="page"
              template="full" user="admin" description="" package="simple_support_system">
            <area name="Main">
                <blocks>
                    <block type="project_list" name="">
                        <data table="btProjectList">
                            <record>
                                <ticketListPageId>{ccm:export:page:/support/project}</ticketListPageId>
                                <createTicketPageId>{ccm:export:page:/support/project/create-ticket}
                                </createTicketPageId>
                            </record>
                        </data>
                    </block>
                </blocks>
            </area>
        </page>

        <page name="Project" path="/support/project" public-date="2020-11-22 14:21:39" filename="" pagetype="page"
              template="full" user="admin" description="" package="simple_support_system">
            <area name="Main">
                <blocks>
                    <block type="ticket_list" name="">
                        <data table="btTicketList">
                            <record>
                                <ticketDetailPageId>{ccm:export:page:/support/project/tickets}</ticketDetailPageId>
                                <createTicketPageId>{ccm:export:page:/support/project/create-ticket}
                                </createTicketPageId>
                            </record>
                        </data>
                    </block>
                </blocks>
            </area>
        </page>

        <page name="Tickets" path="/support/project/tickets" public-date="2020-11-22 14:22:32" filename=""
              pagetype="page" template="full" user="admin" description="" package="simple_support_system">
            <area name="Main">
                <blocks>
                    <block type="ticket_details" name="">
                        <data table="btTicketDetails">
                            <record/>
                        </data>
                    </block>
                </blocks>
            </area>
        </page>

        <page name="Create Ticket" path="/support/project/create-ticket" public-date="2020-11-22 14:22:51" filename=""
              pagetype="page" template="full" user="admin" description="" package="simple_support_system">
            <area name="Main">
                <blocks>
                    <block type="ticket_create" name="">
                        <data table="btTicketCreate">
                            <record>
                                <thankYouMessage>
                                    <![CDATA[Your ticket has been successfully created.]]></thankYouMessage>
                                <submitText><![CDATA[Create Ticket]]></submitText>
                                <displayCaptcha><![CDATA[1]]></displayCaptcha>
                                <redirectCID><![CDATA[0]]></redirectCID>
                            </record>
                        </data>
                    </block>
                </blocks>
            </area>
        </page>
    </pages>
</concrete5-cif>