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Long User Home Directory Causes Issues Enabling Browser Integration on macOS Sequoia 15.2 and Earlier #13040

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fgwoj opened this issue Jan 23, 2025 · 1 comment
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bug desktop Desktop Application

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@fgwoj
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fgwoj commented Jan 23, 2025

Steps To Reproduce

  1. Create a long macOS user directory name - Ensure your macOS user directory name is lengthy, e.g., franciszekwojciechowski.
  2. Open the Bitwarden Desktop App - Launch the Bitwarden desktop application and log in to your account.
  3. Attempt to Enable Browser Integration - Navigate to the settings within the Bitwarden app and try to click on “Allow browser integration”.
  4. Encounter the Error - You will see an error preventing you from enabling browser integration. This issue persists even after completely uninstalling and reinstalling the application.

Expected Result

Enable "Unlocking with Biometrics" without an error.

Actual Result

An error in the desktop app “An error has occurred while enabling browser integration".

Screenshots or Videos

No response

Additional Context

Inside the app logs you can find an error
"[2025-01-23 22:25:32.675] [error] Error while starting native message listener Error: Error listening to server - Path: "/Users/franciszekwojciechowski/Library/Group Containers/LTZ2PFU5D6.com.bitwarden.desktop/tmp/app.bitwarden" - Error: path must be shorter than SUN_LEN - Error { kind: InvalidInput, message: "path must be shorter than SUN_LEN" }"

Solution
For now, the user can resolve this issue by shortening their name usingChange the name of your macOS user account and home folder

Operating System

macOS

Operating System Version

Sequoia 15.2

Installation method

Mac App Store

Build Version

Version 2025.1.1 (36309)

Issue Tracking Info

  • I understand that work is tracked outside of GitHub. A PR will be linked to this issue should one be opened to address it, but Bitwarden doesn't use fields like "assigned", "milestone", or "project" to track progress.
@fgwoj fgwoj added bug desktop Desktop Application labels Jan 23, 2025
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Thank you for reporting this issue! We've added this to our internal tracking system.
ID: PM-17491

@fgwoj fgwoj changed the title Too long user's home directory causes problem with enabling browser integration on Mac Os Sequoia 15.2 and earlier Long User Home Directory Causes Issues Enabling Browser Integration on macOS Sonoma 15.2 and Earlier Jan 24, 2025
@fgwoj fgwoj changed the title Long User Home Directory Causes Issues Enabling Browser Integration on macOS Sonoma 15.2 and Earlier Long User Home Directory Causes Issues Enabling Browser Integration on macOS Sequoia 15.2 and Earlier Jan 24, 2025
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