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Can't get SARIS H3 and QZ to both stay connected #3134

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dmoorej14 opened this issue Feb 2, 2025 · 32 comments
Open

Can't get SARIS H3 and QZ to both stay connected #3134

dmoorej14 opened this issue Feb 2, 2025 · 32 comments

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@dmoorej14
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Without QZ app open, SARIS H3 (Hammer) connects normally and I can use zwift and my manual gears. When I try to connect to QZ first, then close QZ for power and resistance and connect to Hammer, Hammer doesn't show up as an option. I got it to show up a couple of times, but will also show no connectivity. When I go into zwift, I can peddle but don't have gear options.

Levono M11 tablet for Zwift
Apple iphone mini 12 for QZ
SARIS h3 for trainer
No play or click right now, trying it out with app before buying one of those.

Logs:

debug-Sun_Feb_2_09_07_13_2025.log
debug-Sun_Feb_2_09_00_15_2025.log
debug-Sat_Feb_1_18_04_24_2025.log

@cagnulein
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cagnulein commented Feb 2, 2025 via email

@cagnulein
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cagnulein commented Feb 2, 2025 via email

@dmoorej14
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dmoorej14 commented Feb 2, 2025 via email

@cagnulein
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cagnulein commented Feb 2, 2025 via email

@dmoorej14
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I see QZ but no wahoo kickr. Just to confirm, I have SARIS H3, not wahoo. Should i still be seeing wahoo kickr?

@dmoorej14
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dmoorej14 commented Feb 2, 2025 via email

@cagnulein
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cagnulein commented Feb 2, 2025 via email

@cagnulein
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cagnulein commented Feb 2, 2025 via email

@dmoorej14
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Okay, yes QZ is there. Will attached documents here.

Logs20250202_102259.txt

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debug-Sun_Feb_2_10_17_06_2025.log

@cagnulein
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Ok so if you ride what's the issue in this way?

@dmoorej14
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QZ drops connection as resistance right away and no gears show up. I'll go back into connections, re-select QZ for resistance and go to ride and it drops again. I can only get everything connected if I set up Hammer first, then open QZ app. If QZ app is open, zwift never seems to be able to connect to Hammer so I don't have the option to select anything but QZ

@cagnulein
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cagnulein commented Feb 2, 2025 via email

@dmoorej14
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Okay makes sense about gears, understand now and no problem.

I was following this video which wanted me to go back and select trainer for cadence and power. Doesn't apply to SARIS? https://www.youtube.com/watch?v=i5s_Df5Jcds

I set everything to QZ, go into zwift but my person doesn't move. Go back to connections and it has dropped QZ for all. Reselect QZ but still no movement. I appear to be connected to trainer on QZ app and moving on it but not being sent to Zwift.

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@cagnulein
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No it doesn't apply if you don't have the zwift play.

But where are you running zwift?

@dmoorej14
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Lenovo M11 Tablet to run zwift, iphone 12 for QZ app

@cagnulein
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Are you keeping qz always on foreground?

If it's an android tablet you can run qz and zwift on the same device having also a floating window for gears on zwift!

@dmoorej14
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Yes always on foreground. Good to know about both on the same device. Do you think it is more likely for me to get it to work with both on the same device?

@cagnulein
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cagnulein commented Feb 2, 2025 via email

@dmoorej14
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dmoorej14 commented Feb 2, 2025 via email

@cagnulein
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cagnulein commented Feb 2, 2025 via email

@dmoorej14
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dmoorej14 commented Feb 2, 2025 via email

@cagnulein
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cagnulein commented Feb 2, 2025 via email

@dmoorej14
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dmoorej14 commented Feb 2, 2025 via email

@cagnulein
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cagnulein commented Feb 2, 2025 via email

@dmoorej14
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Got it! All set up now. Thanks and have a great day

@cagnulein
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cagnulein commented Feb 2, 2025 via email

@dmoorej14
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dmoorej14 commented Feb 12, 2025 via email

@cagnulein
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cagnulein commented Feb 12, 2025 via email

@dmoorej14
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dmoorej14 commented Feb 13, 2025 via email

@cagnulein
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When I try to connect everything like in the video, the option to connect to my trainer next comes up for power and cadence, only the wahoo/qz connection

Sorry I don't understand : send me a picture of what you are seeing there

@dmoorej14
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I can connect to wahoo kickr for resistance, power, and cadence like normal and all is okay (picture 1). But when I try to add zwift play, it shows up as an option, I select them, but then they disappear and controls appears orange. When I try to disconnect power source and cadance from wahoo kickr, I look for other options and my SARIS (hammer) never shows up as an option to connect to (pictures). Hopefully that helps explain it but if not I could send a little video going through the steps to see where I am going wrong.
Thanks

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@cagnulein
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You have to connect your phone as resistance enabling the get gears from zwift setting in qz first.

Then you can connect the wahoo kickr or the saris in power or cadence

Let me know

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