Bug: empty variables are print in email messages

[Urpokarhu1]

Hello,

There is a bug in Face-2-Face 3.9.1 (2020080400) for example message

This is to advise that your booking on the following course has been cancelled: ***BOOKING CANCELLED*** Participant: [firstname] [lastname] Course: [facetofacename] Duration: [duration] Date(s): [alldates] Location: [session:location] Venue: [session:venue] Room: [session:room]

If you leave Location, Venue and Room fields empty then in the email message sent they are displayed as:

• Location: [session:location]
• Venue: [session:venue]
• Room: [session:room]

When it should say

• Location:
• Venue:
• Room:

No need to print variable names.

[GS6225]

Any idea when this issue will be resolved? We need ot have the correct information returned for Location and Room. If the plug-in can return participant and course details, then why not room and location?

[danmarsden]

@GS6225 Unfortunately we can't provide a timeframe for fixing community reported issues.

If you have internal development capabilities, pull requests are always very welcome, alternatively feel free to reach out privately if you would like commercial level support.

[pnbowen]

@GS6225 I think you are misunderstanding the bug reported. If the details are entered, then the email will have them listed. The bug is that if the details are blank, then it includes the field names in the email, rather than just being blank.