Welcome to the Consumer Complaint Database!
Complaints the CFPB sends to companies for response are published in the Consumer Complaint Database after the company responds, confirming a commercial relationship with the consumer, or after 15 days, whichever comes first.
Complaints the CFPB refers to other regulators, such as complaints about depository institutions with less than $10 billion in assets, are not published in the database. This database is not a statistical sample of consumers\u2019 experiences in the marketplace.
",tooltipClass:"wide"},{element:_l.STEP_2.selector,intro:"These links provide more information about this database."},{element:_l.STEP_3.selector,intro:"You can change how to view complaint data by selecting the three views we have available \u2014 Trends, List, and Map.Welcome to the Consumer Complaint Database!
Complaints the CFPB sends to companies for response are published in the Consumer Complaint Database after the company responds, confirming a commercial relationship with the consumer, or after 15 days, whichever comes first.
Complaints the CFPB refers to other regulators, such as complaints about depository institutions with less than $10 billion in assets, are not published in the database. This database is not a statistical sample of consumers\u2019 experiences in the marketplace.
",tooltipClass:"wide"},{element:Ps.STEP_2.selector,intro:"These links provide more information about this database."},{element:Ps.STEP_3.selector,intro:"You can change how to view complaint data by selecting the three views we have available \u2014 Trends, List, and Map.Welcome to the Consumer Complaint Database!
Complaints the CFPB sends to companies for response are published in the Consumer Complaint Database after the company responds, confirming a commercial relationship with the consumer, or after 15 days, whichever comes first.
Complaints the CFPB refers to other regulators, such as complaints about depository institutions with less than $10 billion in assets, are not published in the database. This database is not a statistical sample of consumers\u2019 experiences in the marketplace.
",tooltipClass:"wide first-step"},{element:El.STEP_2.selector,intro:"These links provide more information about this database."},{element:El.STEP_3.selector,intro:"You can change how to view complaint data by selecting the three views we have available\u2014Trends, List, and Map.