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All clients are crashing after artifact update [RedM] #2864

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d22tny opened this issue Oct 15, 2024 · 17 comments
Closed

All clients are crashing after artifact update [RedM] #2864

d22tny opened this issue Oct 15, 2024 · 17 comments
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bug crash RedM Issues/PRs related to RedM

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@d22tny
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d22tny commented Oct 15, 2024

What happened?

I've seen the latest RedM Issues about crashing in the newer artifacts, so i decided to update the artifact in my server to help a little bit with testing. It seems my players are getting a different crash than the already open issues.

image

That is the crash, it seems to be having a stack trace, i'll also upload a crash dump from one of my players.

I have a lot of them since all the players were getting the crash, if you need more just ask and i'll try to get them. For the moment, i will rollback the artifact to somewhat older since it's unplayable.

1a600943-b741-4832-b394-839eeeec6eed.dmp

Expected result

no crash

Reproduction steps

Some players are getting the crash instantly when they connect or after 10-15 mins of playing.

Importancy

Crash

Area(s)

RedM

Specific version(s)

Redem ( release, beta, canary ) ; Server Build 10309

Additional information

@d22tny d22tny added bug triage Needs a preliminary assessment to determine the urgency and required action labels Oct 15, 2024
@github-actions github-actions bot added crash RedM Issues/PRs related to RedM labels Oct 15, 2024
@d22tny
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d22tny commented Oct 15, 2024

At this restart i'll try rollbacking to 10048

@outsider31000
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Please post the crash zip folder not the dmp

@outsider31000
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And also post reproduction steps how does it crash and when it happens to who it happens etc.

@d22tny
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d22tny commented Oct 15, 2024

Please post the crash zip folder not the dmp

Don't really know what you mean by that, in the crashes folder they're 2 files bound to the crash; .dmp and .dmp.gamelog, what zip ?

And also post reproduction steps how does it crash and when it happens to who it happens etc.

It's randomly crashing as i said, it could be instant or after 10-15 minutes of playing, there's no repro.

@d22tny
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d22tny commented Oct 15, 2024

Also, 10048 seems to be crash-free. I'll get a newer artifact at every server restart so pinpoint the exact artifact causing the crashes.

@outsider31000
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when it asks you to save the crash it gives you a zip folder thats what you need to post here

@d22tny
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d22tny commented Oct 15, 2024

Oh, i get it. Yup, none of the players did save it, i can only take the dmps from the crashes folder.

Anyways, when i'll get to the point when i update the artifact to the problematic one again, i'll tell them to save it!

@outsider31000
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the crash doesnt exist in lower artifacts it's only for the above of 10230
use 10309 artifacts and post the zip folder here when you crash, other wise this isnt gonna get fixed.

@outsider31000
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outsider31000 commented Oct 16, 2024

the issue should be fixed on latest artifacts please try it , and close the issue if all good.

@d22tny
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d22tny commented Oct 16, 2024

How ? What was changed ? Only thing that has been changed was netgameeventv2 disabled by default, meaning if someone has it enabled it would still crash ? If we know that's the cause that's what should be solved, no ?

@outsider31000
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wait for next build, then you can update.
the crash should be fixed on that build.
report back if any issues or close this issue if all good.

@d22tny
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d22tny commented Oct 17, 2024

I still have the same questions.

@vFAITHv
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vFAITHv commented Oct 21, 2024

add this to your server cfg set sv_experimentalNetGameEventHandler false

@outsider31000
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there's no need to use that, the fix should be included in the next build on monday/today.

@d22tny
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d22tny commented Oct 21, 2024

If it only disables netgameeventv2 it's not a fix @outsider31000

@outsider31000
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you still on about the commits you saw idk why? thats already in the old builds
a fix will be in the new build from today/monday

@d22tny d22tny closed this as completed Oct 21, 2024
@github-actions github-actions bot removed the triage Needs a preliminary assessment to determine the urgency and required action label Oct 21, 2024
@outsider31000
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outsider31000 commented Oct 22, 2024

just an fyi

this is now on canary and it's fixed.

notes:

  • this is only available on canary. if players are on other verisons it will crash them. if the convar is set to true
  • this convar will be enabled by default in future builds.

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