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Updated Bat Team (markdown)
Move Bat Team wiki to appeals-deployment
Keep statuspage up to date at least every 4 hours
clarified wording regarding Closing Last Issue
flesh out language around external escalation procedure
Upload Bat Team decision tree image
add Bat Team schedule location
add instructions to cancel all tasks associated with deleted cases
Add Bat Team decision tree
add link to Hunter's fix
add link to Bat Team Tips
Update mission impact 'critical' to 'extreme'
add link to Engineering Lead role description
Update production incident response section with RACI chart. Emphasize ownership and the need to evaluate the importance of incoming issues and commit appropriately
add Slack stats link
channel volume
Update preparations section
Update Bat Team guidelines to complete action items from https://github.com/department-of-veterans-affairs/appeals-deployment/pull/2373
add #appeals-support Slack channel
add link to Caseflow Status page