Correspondence Details

Introduction and Purpose

The Correspondence Details page allows an Inbound Ops Team User/Superuser/Supervisor to view the details of a completed record.

The 4 tabs on the Correspondence Details Page are as follows:

1. Correspondence and Appeal Tasks
2. Package Details
3. Response Letters
4. Associated Prior Mail

Shortcut

• To get to Correspondence Details page easier, take "/intake" from the end of the url of the newly created record.
• For example, to get to the Correspondence Details Page for the below examples, use https://nebula.demo.appeals.va.gov/queue/correspondence/intake_number

Correspondence and Appeal Tasks Tab

Package Details Tab

Response Letters Tab

Associated Prior Mail Tab