Skip to content
New issue

Have a question about this project? Sign up for a free GitHub account to open an issue and contact its maintainers and the community.

By clicking “Sign up for GitHub”, you agree to our terms of service and privacy statement. We’ll occasionally send you account related emails.

Already on GitHub? Sign in to your account

Error page "Cookie not found" after successful password reset #190

Open
JordanGerada3 opened this issue Sep 17, 2024 · 4 comments
Open

Error page "Cookie not found" after successful password reset #190

JordanGerada3 opened this issue Sep 17, 2024 · 4 comments
Labels
bug Something isn't working

Comments

@JordanGerada3
Copy link
Contributor

On the “Your account has been updated” page after the user resets their password following an admin request, clicking on the continue button leads to an error page “Cookie not found”

Current Behaviour

Error page “Cookie not found.”

Expected Behaviour

User is redirected to the portal home page.

Steps To Reproduce

All done from the Portal frontend. No involvement of Keycloak UI.

  • Onboard company.
  • Create separate user for this company.
  • For this newly created user, set required login action “password reset”.
  • User receives email about required password reset.
  • User clicks on link and performs password reset until reaching “Your account has been updated” page.
  • User clicks on continue button.

Screenshot 2024-09-17 at 16 34 59

@JordanGerada3 JordanGerada3 added the bug Something isn't working label Sep 17, 2024
@github-project-automation github-project-automation bot moved this to NEW USER REQUEST in Portal Sep 17, 2024
@MaximilianHauer MaximilianHauer moved this from NEW USER REQUEST to BACKLOG in Portal Oct 7, 2024
@lavanya-bmw
Copy link

@JordanGerada3 I am not able to reproduce this bug. I did reset password and reached “Your account has been updated” page. But, I don't see any 'continue' button as in below image.
image

@lavanya-bmw
Copy link

@MaximilianHauer
As discussed, assigning to @oyo since this is implemented on different way and @oyo will comment on how to proceed further.

@oyo
Copy link
Contributor

oyo commented Jan 28, 2025

The password update is finished successful and shows the screen posted from @lavanya-bmw . Then at this stage the user has no options to click anywhere except the company logo which is when the bug occurs. This is because the company logo has been implemented as a simple browser history back function (meant going back from login to the central login screen). In the password update scenario this doesn't make sense. The suggestion would be to replace the company logo with a hard link to the portal home page which would bring the user to the central login screen if not logged in. However it's not clear how to implement this as this is just a custom login theme from keycloak and there is no easy way to inject the portal home page link there. Another way would be to provide no link but ask the user to close the window.

@MaximilianHauer
Copy link
Contributor

@dorkabcox can someone of you take over this ticket ?

@MaximilianHauer MaximilianHauer moved this from IN PROGRESS to BACKLOG in Portal Feb 3, 2025
Sign up for free to join this conversation on GitHub. Already have an account? Sign in to comment
Labels
bug Something isn't working
Projects
Status: BACKLOG
Development

No branches or pull requests

4 participants