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Nheko reports "The encryption key was reused!" from a user running Element iOS #7637

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jfrederickson opened this issue Aug 5, 2023 · 0 comments
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A-Timeline O-Occasional Affects or can be seen by some users regularly or most users rarely S-Major Severely degrades major functionality or product features, with no satisfactory workaround T-Defect Something isn't working: bugs, crashes, hangs and other reported problems

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@jfrederickson
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Steps to reproduce

  1. Where are you starting? What can you see?
    I'm not running Element iOS myself but I'm communicating with a user who is. My Android phone, running Element Android, can see a message that was sent, while my laptop running Nheko reports that an encryption key was reused:

screenshot-2023-08-05-14-06-08-cropped

I wasn't sure where best to report this (on Nheko or here) but my assumption is that the sending device has the most control over which encryption keys are used to encrypt messages so I figured this might be the right place.

Outcome

What did you expect?

To be able to see all messages sent to me by this user on all devices

What happened instead?

One device reported that the message had a duplicate encryption key (see screenshot)

Your phone model

No response

Operating system version

No response

Application version

No response

Homeserver

terracrypt.net, Synapse 1.86.0

Will you send logs?

No

@jfrederickson jfrederickson added the T-Defect Something isn't working: bugs, crashes, hangs and other reported problems label Aug 5, 2023
@stefanceriu stefanceriu added A-Timeline S-Major Severely degrades major functionality or product features, with no satisfactory workaround O-Occasional Affects or can be seen by some users regularly or most users rarely labels Aug 8, 2023
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Labels
A-Timeline O-Occasional Affects or can be seen by some users regularly or most users rarely S-Major Severely degrades major functionality or product features, with no satisfactory workaround T-Defect Something isn't working: bugs, crashes, hangs and other reported problems
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