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Unread indicator never clears for some thread #28093

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mightyiam opened this issue Sep 23, 2024 · 1 comment
Open

Unread indicator never clears for some thread #28093

mightyiam opened this issue Sep 23, 2024 · 1 comment
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A-Notifications A-Threads O-Uncommon Most users are unlikely to come across this or unexpected workflow S-Minor Impairs non-critical functionality or suitable workarounds exist T-Defect

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@mightyiam
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Steps to reproduce

I don't know how to reproduce.

Outcome

What did you expect?

The unread indicator for any thread to disappear when I open it.

What happened instead?

The unread indicator for a specific thread never clears.

Some observations that may be relevant:

  • The thread is in a DM room.
  • That room has two threads.
  • That thread is the more recent one.
  • The last message in the room is deleted.
  • The thread is started from the message that is previous to last.
  • The earlier thread is started from the message just prior to that.
  • The room is encrypted.
  • The thread doesn't seem to have any messages with reactions.
  • The thread has some voice messages.
  • The last message in the thread is a text message by the other user.
  • The one previous to that is a text message by me.
  • The last message in the thread is marked as seen by the other user.
  • The DM room was created by the other user.

It is unlikely that thread will ever see more messages, if that helps.

Operating system

NixOS 24.11.20240920.a1d9266 (Vicuna) x86_64

Browser information

Firefox 130.0.1

URL for webapp

https://app.element.io/?updated=1.11.62#/room/!zgqAHuqAyuGAtOuHMm:matrix.org

Application version

Element version: 1.11.77 Crypto version: Rust SDK 0.7.1 (c8c9d15), Vodozemac 0.6.0

Homeserver

No response

Will you send logs?

Yes

@dosubot dosubot bot added A-Notifications A-Threads O-Uncommon Most users are unlikely to come across this or unexpected workflow S-Minor Impairs non-critical functionality or suitable workarounds exist labels Sep 23, 2024
@dbkr
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dbkr commented Sep 30, 2024

This could be a good specific case of a stuck notification. Thanks for the detailed description of the context, we can try to reproduce this and see if we can track down the issue.

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Labels
A-Notifications A-Threads O-Uncommon Most users are unlikely to come across this or unexpected workflow S-Minor Impairs non-critical functionality or suitable workarounds exist T-Defect
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