Audio issue in active calls (one to one call) when switching between multiple calls #28271
Labels
A-VoIP
O-Uncommon
Most users are unlikely to come across this or unexpected workflow
S-Major
Severely degrades major functionality or product features, with no satisfactory workaround
T-Defect
Comments
dosubot
bot
added
A-VoIP
O-Uncommon
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Steps to reproduce
If a user is engaged in an active call in the web app and receives a new call from another user, there is a problem with the audio transmission. Specifically, when User B, currently on a call with User A, receives a new call from User C and answers it, User C cannot hear User B, even though User B can hear User C. Both parties can communicate as expected when User B switches back to the call with User A. When switching back to the call with User C, the audio issue resolves, and both B and C can hear each other.
Outcome
Switching between calls should be seamless
Operating system
No response
Browser information
No response
URL for webapp
app.element.io
Application version
No response
Homeserver
No response
Will you send logs?
Yes
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