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Unable to login #28367

Open
spirillen opened this issue Nov 3, 2024 · 2 comments
Open

Unable to login #28367

spirillen opened this issue Nov 3, 2024 · 2 comments
Labels
A-Login O-Uncommon Most users are unlikely to come across this or unexpected workflow S-Critical Prevents work, causes data loss and/or has no workaround T-Defect X-Needs-Info This issue is blocked awaiting information from the reporter

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@spirillen
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Steps to reproduce

  1. In the app I can fill in username and password
  2. What do you click? Signin
  3. Nope, just a spinning cirkle

Outcome

What did you expect?

I could login...

What happened instead?

image

Operating system

Ubuntu

Application version

element-desktop --version = null

How did you install the app?

PPA

Homeserver

matrix.org

Will you send logs?

No

@dosubot dosubot bot added A-Login O-Occasional Affects or can be seen by some users regularly or most users rarely S-Critical Prevents work, causes data loss and/or has no workaround labels Nov 3, 2024
@MidhunSureshR MidhunSureshR added O-Uncommon Most users are unlikely to come across this or unexpected workflow X-Needs-Info This issue is blocked awaiting information from the reporter and removed O-Occasional Affects or can be seen by some users regularly or most users rarely labels Nov 3, 2024
@MidhunSureshR
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Member

Can you post what you see in the console? You can launch dev tools with Ctrl + Shift + I.

@spirillen
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Author

Hoever I just got logged in.. But i couldn't all day yesterday and I know other had difficulties too

Details

at Object.J (Markdown.ts:387:5)
at b.start (ReadyWatchingStore.ts:30:30)
at get instance (WidgetLayoutStore.ts:63:35)
at ./node_modules/matrix-react-sdk/src/stores/widgets/WidgetLayoutStore.ts (WidgetLayoutStore.ts:518:48)
at u (bootstrap:19:32)
at ./node_modules/matrix-react-sdk/src/utils/WidgetUtils.ts (Whenable.ts:78:5)
at u (bootstrap:19:32)
at ./node_modules/matrix-react-sdk/src/stores/ActiveWidgetStore.ts (shouldHideEvent.ts:75:1)
at u (bootstrap:19:32)
at ./node_modules/matrix-react-sdk/src/stores/WidgetStore.ts (WidgetEchoStore.ts:110:1)

Markdown.ts:387 Uncaught (in promise) ReferenceError: Cannot access 'q' before initialization
at Object.J (Markdown.ts:387:5)
at l.start (ReadyWatchingStore.ts:30:30)
at d.start (AsyncStoreWithClient.ts:40:31)
at WidgetMessagingStore.ts:30:18
at ./node_modules/matrix-react-sdk/src/stores/widgets/WidgetMessagingStore.ts (WidgetMessagingStore.ts:28:48)
at u (bootstrap:19:32)
at ./node_modules/matrix-react-sdk/src/stores/ActiveWidgetStore.ts (shouldHideEvent.ts:75:1)
at u (bootstrap:19:32)
at ./node_modules/matrix-react-sdk/src/stores/WidgetStore.ts (WidgetEchoStore.ts:110:1)
at u (bootstrap:19:32)
Markdown.ts:387 Uncaught (in promise) ReferenceError: Cannot access 'q' before initialization
at Object.J (Markdown.ts:387:5)
at l.start (ReadyWatchingStore.ts:30:30)
at p.start (AsyncStoreWithClient.ts:40:31)
at WidgetStore.ts:48:18
at ./node_modules/matrix-react-sdk/src/stores/WidgetStore.ts (WidgetStore.ts:46:48)
at u (bootstrap:19:32)
at ./node_modules/matrix-react-sdk/src/modules/ModuleRunner.ts (ModuleUiDialog.tsx:78:5)
at u (bootstrap:19:32)
at ./node_modules/matrix-react-sdk/src/SecurityManager.ts (AccessSecretStorageDialog.tsx:447:5)

at Object.J (Markdown.ts:387:5)
at b.start (ReadyWatchingStore.ts:30:30)
at get instance (WidgetLayoutStore.ts:63:35)
at ./node_modules/matrix-react-sdk/src/stores/widgets/WidgetLayoutStore.ts (WidgetLayoutStore.ts:518:48)
at u (bootstrap:19:32)
at ./node_modules/matrix-react-sdk/src/utils/WidgetUtils.ts (Whenable.ts:78:5)
at u (bootstrap:19:32)
at ./node_modules/matrix-react-sdk/src/stores/ActiveWidgetStore.ts (shouldHideEvent.ts:75:1)
at u (bootstrap:19:32)
at ./node_modules/matrix-react-sdk/src/stores/WidgetStore.ts (WidgetEchoStore.ts:110:1)

Markdown.ts:387 Uncaught (in promise) ReferenceError: Cannot access 'q' before initialization
at Object.J (Markdown.ts:387:5)
at l.start (ReadyWatchingStore.ts:30:30)
at d.start (AsyncStoreWithClient.ts:40:31)
at WidgetMessagingStore.ts:30:18
at ./node_modules/matrix-react-sdk/src/stores/widgets/WidgetMessagingStore.ts (WidgetMessagingStore.ts:28:48)
at u (bootstrap:19:32)
at ./node_modules/matrix-react-sdk/src/stores/ActiveWidgetStore.ts (shouldHideEvent.ts:75:1)
at u (bootstrap:19:32)
at ./node_modules/matrix-react-sdk/src/stores/WidgetStore.ts (WidgetEchoStore.ts:110:1)
at u (bootstrap:19:32)
Markdown.ts:387 Uncaught (in promise) ReferenceError: Cannot access 'q' before initialization
at Object.J (Markdown.ts:387:5)
at l.start (ReadyWatchingStore.ts:30:30)
at p.start (AsyncStoreWithClient.ts:40:31)
at WidgetStore.ts:48:18
at ./node_modules/matrix-react-sdk/src/stores/WidgetStore.ts (WidgetStore.ts:46:48)
at u (bootstrap:19:32)
at ./node_modules/matrix-react-sdk/src/modules/ModuleRunner.ts (ModuleUiDialog.tsx:78:5)
at u (bootstrap:19:32)
at ./node_modules/matrix-react-sdk/src/SecurityManager.ts (AccessSecretStorageDialog.tsx:447:5)

at Object.J (Markdown.ts:387:5)
at b.start (ReadyWatchingStore.ts:30:30)
at get instance (WidgetLayoutStore.ts:63:35)
at ./node_modules/matrix-react-sdk/src/stores/widgets/WidgetLayoutStore.ts (WidgetLayoutStore.ts:518:48)
at u (bootstrap:19:32)
at ./node_modules/matrix-react-sdk/src/utils/WidgetUtils.ts (Whenable.ts:78:5)
at u (bootstrap:19:32)
at ./node_modules/matrix-react-sdk/src/stores/ActiveWidgetStore.ts (shouldHideEvent.ts:75:1)
at u (bootstrap:19:32)
at ./node_modules/matrix-react-sdk/src/stores/WidgetStore.ts (WidgetEchoStore.ts:110:1)

Markdown.ts:387 Uncaught (in promise) ReferenceError: Cannot access 'q' before initialization
at Object.J (Markdown.ts:387:5)
at l.start (ReadyWatchingStore.ts:30:30)
at d.start (AsyncStoreWithClient.ts:40:31)
at WidgetMessagingStore.ts:30:18
at ./node_modules/matrix-react-sdk/src/stores/widgets/WidgetMessagingStore.ts (WidgetMessagingStore.ts:28:48)
at u (bootstrap:19:32)
at ./node_modules/matrix-react-sdk/src/stores/ActiveWidgetStore.ts (shouldHideEvent.ts:75:1)
at u (bootstrap:19:32)
at ./node_modules/matrix-react-sdk/src/stores/WidgetStore.ts (WidgetEchoStore.ts:110:1)
at u (bootstrap:19:32)
Markdown.ts:387 Uncaught (in promise) ReferenceError: Cannot access 'q' before initialization
at Object.J (Markdown.ts:387:5)
at l.start (ReadyWatchingStore.ts:30:30)
at p.start (AsyncStoreWithClient.ts:40:31)
at WidgetStore.ts:48:18
at ./node_modules/matrix-react-sdk/src/stores/WidgetStore.ts (WidgetStore.ts:46:48)
at u (bootstrap:19:32)
at ./node_modules/matrix-react-sdk/src/modules/ModuleRunner.ts (ModuleUiDialog.tsx:78:5)
at u (bootstrap:19:32)
at ./node_modules/matrix-react-sdk/src/SecurityManager.ts (AccessSecretStorageDialog.tsx:447:5)


matrix_sdk_crypto_wam-01983e46:0x2b3aa2
WARN matrix_sdk_crypto::store: The user has a pending `/key/query` request which did not finish yet, some devices might be missing. user_id="@56624962439:matrix.org" at /home/runner/.cargo/git/checkouts/matrix-rust-sdk-1f4927f82a3d27bb/2408df8/crates/matrix-sdk-crypto/src/store/mod.rs:216 in matrix_sdk_crypto::machine::get_identity with user_id="@56624962439:matrix.org" timeout=Some(1s)
routing.ts:34 GET https://matrix-client.matrix.org/_matrix/client/unstable/org.matrix.msc2965/auth_issuer 404 (Not Found)
matrix_sdk_crypto_wam-01983e46:0x2b3aa2 WARN matrix_sdk_crypto::store: The user has a pending `/key/query` request which did not finish yet, some devices might be missing. user_id="@56624962439:matrix.org" at /home/runner/.cargo/git/checkouts/matrix-rust-sdk-1f4927f82a3d27bb/2408df8/crates/matrix-sdk-crypto/src/store/mod.rs:216 in matrix_sdk_crypto::machine::get_identity with user_id="@56624962439:matrix.org" timeout=Some(1s)
fetch.ts:60 GET https://matrix-client.matrix.org/_matrix/client/v3/room_keys/version 403 (Forbidden)
rageshake.ts:69 Error during `DeviceListener.recheck` M_GUEST_ACCESS_FORBIDDEN: MatrixError: [403] Guest access not allowed (https://matrix-client.matrix.org/_matrix/client/v3/room_keys/version) at p (vector://vector/webapp/bundles/4cf157c/119.js:2:414957) at O.requestOtherUrl (vector://vector/webapp/bundles/4cf157c/119.js:2:419594) at async O.authedRequest (vector://vector/webapp/bundles/4cf157c/119.js:2:417420) at async Te.getKeyBackupVersion (vector://vector/webapp/bundles/4cf157c/119.js:2:87422) at async de.getKeyBackupInfo (vector://vector/webapp/bundles/4cf157c/852.js:2:25415) at async de.reportCryptoSessionStateToAnalytics (vector://vector/webapp/bundles/4cf157c/852.js:2:27953) at async de.doRecheck (vector://vector/webapp/bundles/4cf157c/852.js:2:26093)
matrix_sdk_crypto_wam-01983e46:0x2b3aa2 WARN matrix_sdk_crypto::identities::manager: Our own device might have been deleted user_id="@56624962439:matrix.org" device_id="guest_device" curve25519_key="curve25519:7RlVznVEhnVGiUkSAazTiPOhjUq83pUpucZq7oCtQiE" ed25519_key="ed25519:1BCbPKq+mq6XYgl6F8INsTwNTfjtq+FDaUlQ1W0uckc" at /home/runner/.cargo/git/checkouts/matrix-rust-sdk-1f4927f82a3d27bb/2408df8/crates/matrix-sdk-crypto/src/identities/manager.rs:346
  | $std::io::Write::write_all::h292bf2b0c502dcbf | @ | matrix_sdk_crypto_wa…m-01983e46:0x2b3aa2 -- | -- | -- | --   | $ as tracing_subscriber::layer::Layer>::on_event::h043e637d7c6fe788 | @ | matrix_sdk_crypto_wa…m-01983e46:0x3b31bf   | $ as tracing_core::subscriber::Subscriber>::event::h98eb6285422774aa | @ | matrix_sdk_crypto_wa…m-01983e46:0x3f6695   | $ as tracing_core::subscriber::Subscriber>::event::h34916207f3928d6f | @ | matrix_sdk_crypto_wa…m-01983e46:0x406a44   | $tracing_core::event::Event::dispatch::{{closure}}::hdca384c0856a70cd | @ | matrix_sdk_crypto_wa…m-01983e46:0x3758cb   | $tracing_core::event::Event::dispatch::had5d95d2cae68d49 | @ | matrix_sdk_crypto_wa…m-01983e46:0x3e845a   | $matrix_sdk_common::executor::spawn::{{closure}}::hbc4bcef3a0d84f8c | @ | matrix_sdk_crypto_wa…m-01983e46:0x38b289   | $wasm_bindgen_futures::queue::Queue::new::{{closure}}::h68374fb5e56b1cfe | @ | matrix_sdk_crypto_wa…m-01983e46:0x309b50   | $+Output = R as wasm_bindgen::closure::WasmClosure>::describe::invoke::h3bfe0963d74a35f4 | @ | matrix_sdk_crypto_wa…m-01983e46:0x40a970   | Show 4 more frames

rageshake.ts:69 Live timeline event $Ve3gKks8Fedc-SIS738PJCADAo9cj8q_Cruc6CKaOdA received without associated room
rageshake.ts:69 Queuing failed room update for retry as a result.
rageshake.ts:69 Live timeline event $0ftpQ4dPiwne-cj43HZPb4jtwnBkjixBsJDqGqsD9hc received without associated room
rageshake.ts:69 Queuing failed room update for retry as a result.
rageshake.ts:69 Live timeline event $ibeAY8SMg0bBbPPaJp_SG4MWgcyVZ1WKeIQKkm8A3K8 received without associated room
rageshake.ts:69 Queuing failed room update for retry as a result.
rageshake.ts:69 Live timeline event $sYXB4PflYx_wQlNFb-Ssn-5WT5b0heAl7y2Q4zJymwM received without associated room
rageshake.ts:69 Queuing failed room update for retry as a result.
rageshake.ts:69 Live timeline event $-M6o57Iqtjn0Wo8slCM8EAkmqvlM1JPAcrjtOT7T5RE received without associated room
rageshake.ts:69 Queuing failed room update for retry as a result.
rageshake.ts:69 Live timeline event $LT8TVIv__lP5oO13JtrMt-03fGeXjwQp8mDhi0fEnFc received without associated room
rageshake.ts:69 Queuing failed room update for retry as a result.
rageshake.ts:69 Live timeline event $idiyHExECLvF_t8d4FKLG55VdGGiYpI-TlIIYRc2l3U received without associated room
rageshake.ts:69 Queuing failed room update for retry as a result.
rageshake.ts:69 Live timeline event $cE41sBxIvu13nhFFgOyVB6fM9FOU8x2TnG0rTZnX60Q received without associated room
rageshake.ts:69 Queuing failed room update for retry as a result.
rageshake.ts:69 Live timeline event $EcUk6f-UXsgl0S36L1M3N5JAxklUU5TZDdVhzcogXA0 received without associated room
rageshake.ts:69 Queuing failed room update for retry as a result.
rageshake.ts:69 Live timeline event $8IDbii44UDbUiLohdJ2B-yjqhVHhj0sri5uyxDO8PS4 received without associated room
rageshake.ts:69 Queuing failed room update for retry as a result.
rageshake.ts:69 Live timeline event $Ep9MIFKFUr6XvDwuYTk3EoBAogmuvMctJyBCE0-eTeU received without associated room
rageshake.ts:69 Queuing failed room update for retry as a result.
rageshake.ts:69 Live timeline event $ce5OswHwDyeUKGTUyqhSbbh5U5zL-V0vWRd0IOjzab8 received without associated room
rageshake.ts:69 Queuing failed room update for retry as a result.
rageshake.ts:69 Live timeline event $A1sGi1B6g4Z7CUkxFOBAJDA-iaqU0W2wlF_ZMwTZdXI received without associated room
rageshake.ts:69 Queuing failed room update for retry as a result.
rageshake.ts:69 Live timeline event $rjRBJMfoCt-3ZUaCeo1O4RV_dLZljh4KgdP9KBv19Tc received without associated room
rageshake.ts:69 Queuing failed room update for retry as a result.
rageshake.ts:69 Live timeline event $pCiSGa6qW_zh8DxKCv1324QdBOw83gjCalvzHVtJmcI received without associated room
rageshake.ts:69 Queuing failed room update for retry as a result.
rageshake.ts:69 Live timeline event $cQY7zk_ajdkodE85Ol49IaglWv1lKiGtgHWGOPcBJMQ received without associated room
rageshake.ts:69 Queuing failed room update for retry as a result.
rageshake.ts:69 Live timeline event $QftqD1lAfKBK25zf2OEkdTnGfOaw-NVJtR2hLkxNP1Q received without associated room
rageshake.ts:69 Queuing failed room update for retry as a result.

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Labels
A-Login O-Uncommon Most users are unlikely to come across this or unexpected workflow S-Critical Prevents work, causes data loss and/or has no workaround T-Defect X-Needs-Info This issue is blocked awaiting information from the reporter
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