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Cintiq 16 unrecognised #620

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Dprasni opened this issue Sep 6, 2024 · 4 comments
Closed

Cintiq 16 unrecognised #620

Dprasni opened this issue Sep 6, 2024 · 4 comments

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@Dprasni
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Dprasni commented Sep 6, 2024

Seems like the app doesn't recognise my Cintiq 16, i don't have this issue with similar apps
@emoacht
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emoacht commented Sep 6, 2024

Could you read Contributing Guidelines and post probe.log? How to produce the log is explained in Reporting section of readme.

@Dprasni
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Dprasni commented Sep 6, 2024

probe.log
Here you go.

@emoacht
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emoacht commented Sep 7, 2024

Thank you for the log.
The capabilities that your monitor (Cintiq 16) responded do not include the capability for luminance and thus it is regarded as uncontrollable.
On the other hand, your monitor responded to a command for luminance. So you may use /preclear option. See #270 (comment)

@Dprasni
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Dprasni commented Sep 7, 2024

Worked, thanks 👍

@emoacht emoacht closed this as completed Sep 7, 2024
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@emoacht @Dprasni