EAS Update not working on production app despite successful publishing

[Brise322]

Build/Submit details page URL

https://expo.dev/accounts/brise322/projects/trade-match-game/branches/production

Summary

Hello,

I'm experiencing an issue with EAS Update where updates are not being applied to my production app, although the update process appears successful in the CLI and works fine in Expo Go.

Managed or bare?

Managed

Environment

Current Behavior:

• Updates are successfully published (CLI shows success message)
• Updates work correctly when testing via Expo Go
• Production app does not receive/apply the updates

Environment:

• Platform: iOS & Android
• Workflow: Managed

Error output

app.json:

{
  "expo": {
    "name": "TradeMatch",
    "slug": "trade-match-game",
    "version": "1.1.3",
    "updates": {
      "fallbackToCacheTimeout": 0,
      "url": "https://u.expo.dev/0b190df0-8a33-440b-bcad-36a337640df5",
      "enabled": true
    },
    "runtimeVersion": "1.0.0",
    "extra": {
      "eas": {
        "url": "https://u.expo.dev/0b190df0-8a33-440b-bcad-36a337640df5",
      }
    }
  }
}

eas.json:

{
  "cli": {
    "version": ">= 10.2.0"
  },
  "build": {
    "development": {
      "developmentClient": true,
      "distribution": "internal",
      "channel": "development",
      "ios": {
        "simulator": true
      }
    },
    "preview": {
      "distribution": "internal",
      "channel": "preview",
      "ios": {
        "simulator": false
      }
    },
    "production": {
      "android": {
        "buildType": "apk"
      },
      "channel": "production",
      "ios": {
        "distribution": "store"
      }
    }
  },
  "submit": {
    "production": {
      "ios": {
        "appleId": "[REMOVED]",
        "ascAppId": "[REMOVED]",
        "appleTeamId": "[REMOVED]"
      }
    }
  }
}

Reproducible demo or steps to reproduce from a blank project

I'm encountering an issue with EAS Update where my updates are not being applied to the production app, even though:

• The update is successfully published (confirmed in EAS Dashboard)
• The app automatically restarts when an update is detected
• Previous updates were working correctly
• No code changes in update detection logic

Specific Behavior:

1. Run eas update --channel production --message "test update"
2. CLI shows successful update
3. Update appears in EAS Dashboard
4. App detects update and restarts
5. After restart, the app remains unchanged (update not applied)

Important Notes:

• This is a recent issue; previous updates were working fine
• No changes made to update configuration
• No errors in logs
• App restarts indicate update detection is working
• Update can be seen in EAS Dashboard

[cloudy-ninja]

I have the same issue, I'm looking forward to a workaround soon, in my case, our project is bare workflow.