API Call to ERPNext Failed.

[Hunt16]

ERROR exception when calling pull_process_and_push_data function for device{"device_id": "1", "ip": "192.168.100.201", "punch_direction": "AUTO", "clear_from_device_on_fetch": ""}
Traceback (most recent call last):
File "erpnext_sync.py", line 51, in main
pull_process_and_push_data(device, device_attendance_logs)
File "erpnext_sync.py", line 129, in pull_process_and_push_data
raise Exception('API Call to ERPNext Failed.')
Exception: API Call to ERPNext Failed.

[Mohd200]

Hello @karthikeyan5 @Anurag810 @KaviyaPeriyasamy @surajshetty3416 @rtdany10

I am facing the same Problem, the ('API Call to ERPNext Failed.')

I created a new User with HR Manager Role and generated API Secret and Key, and placed the Primary URL of ERPNext and still getting this error message:

2023-03-21 18:03:06,843 ERROR exception when calling pull_process_and_push_data function for device{"device_id": "1", "ip": "10.51.114.143", "punch_direction": "AUTO", "clear_from_device_on_fetch": ""}
Traceback (most recent call last):
File "C:\Users\mhmd-\OneDrive\Desktop\Output\Bio-metric sync tool\biometric-attendance-sync-tool-v1.0-win32\erpnext_sync.py", line 51, in main
pull_process_and_push_data(device, device_attendance_logs)
File "C:\Users\mhmd-\OneDrive\Desktop\Output\Bio-metric sync tool\biometric-attendance-sync-tool-v1.0-win32\erpnext_sync.py", line 129, in pull_process_and_push_data
raise Exception('API Call to ERPNext Failed.')
Exception: API Call to ERPNext Failed.

Please advice on how to reconnect the Biometric-attendance-sync-tool to the ERPNext.

[Mohd200]

Hello everyone and Good day

It turned out that I registered a new Fingerprint in the device and didn't link the User ID to an Employee HR Profile in the ERPNext.
Once I put the user ID in the Employee HR Profile it worked immediately.
However, this raise an issue, what if I need to add a new Fingerprint of a person that isn't an Employee to the Biometric Device?
The connection will definitely crash again.

@karthikeyan5 @Anurag810 @KaviyaPeriyasamy @surajshetty3416 @rtdany10
Please advise