QNAP Widget Intermittent API Error

[dbowles1975]

Description

I have been able to configure the QNAP widget and it displays correctly on the homepage, but it occassionally throws an error and then goes back to working on its own.

homepage version

V0.10.9

Installation method

Docker

Configuration

 - TS-431XeU:
        icon: qnap.png
        href: http://192.168.50.20:8080/cgi-bin/
        description: QNAP NAS Web Interface
        widget:
          type: qnap
          url: http://192.168.50.20:8080
          username: *******
          password: *********   

Container Logs

2025-01-17 12:30:41 [2025-01-17T17:30:41.498Z] error: <qnapProxyHandler> QNAP API rejected the request, attempting to obtain new session token
2025-01-17 12:30:45 [2025-01-17T17:30:45.753Z] error: undefined

Browser Logs

No response

Troubleshooting

[shamoon]

I dont have a QNAP, does the token get returned with an expiration (or is it fixed?)? If we can know when it expires, could set the token to expire from the homepage cache and then prevent even trying any API calls (until getting a new token) if we know its already expired.

[dbowles1975]

I'm not sure. I can't tell from the logs what exactly is happening. I see a lot of these errors in the logs:

[2025-01-17T16:12:11.751Z] error: <qnapProxyHandler> QNAP API rejected the request, attempting to obtain new session token
[2025-01-17T16:12:20.973Z] error: undefined

[dbowles1975]

https://eu1.qnap.com/dev/API_QNAP_QTS_Authentication.pdf

Maybe this helps?

[mkusz]

I had the same issue, but solved it by creating a separate user (added to admin group) and without 2-step authentication. If user has 2-step authentication, you will not be able to log in without adding OTP (widget cannot do it) and without admin privileges, API cannot access needed data. Probably there is a possibility for this account to be a regular user, with some additional privileges, but I didn't check it. Probably, it would be good to add OTP key generation based OTP token, but I think this should be relevant also to other services like Unifi, etc.