Admin pages hang

[nicuznicuz]

Hi everybody. While the remaining pages are working as expected, I cannot access the admin pages. After the authentication, the home page shows up, but any other click to the links is unresponsive; the page freezes probably waiting for the backend to answer, but nothing really happens.

Logs are not really helpful, at least for me:

2024-06-14 15:30:01+0200 [-] GlobaLeaks is now running and accessible at the following urls: 2024-06-14 15:30:01+0200 [-] - [HTTPS]: https:// 2024-06-14 15:30:01+0200 [-] - [Tor]: http:// 2024-06-14 15:30:02+0200 [-] Starting factory _HTTP11ClientFactory(<function HTTPConnectionPool._newConnection.<locals>.quiescentCallback at 0x7fbe7fec2980>, <twisted.internet.endpoints._WrapperEndpoint object at 0x7fbe8000ce10>) 2024-06-14 15:30:02+0200 [-] Stopping factory _HTTP11ClientFactory(<function HTTPConnectionPool._newConnection.<locals>.quiescentCallback at 0x7fbe7fec2980>, <twisted.internet.endpoints._WrapperEndpoint object at 0x7fbe8000ce10>)

Can you please give me a hint?
Thank you in advance
Ciao
Nico

[evilaliv3]

Thank you for the question,

Actually the log line reported is not related.

Did you manage to identify the real cause?

• Which version of GlobaLeaks are you using?
• How have you setup the software?
• Do you have a link to the server that you can share?

[nicuznicuz]

Hi Giovanni. Thank you for answering. Actually I realized that the issue happened only from a specific client/browser (windows 10/Firefox 12x). I simply switched to another client and the problem disappeared. After a while, and after a couple of updates from the Globaleaks Debian repository, I did not have any other issues, even with the original client. I guess that there was something on the client side. Ciao Nico Il giorno lun 8 lug 2024 alle ore 08:31 Giovanni Pellerano < ***@***.***> ha scritto:

…

Thank you for the question, Actually the log line reported is not related. Did you manage to identify the real cause? - Which version of GlobaLeaks are you using? - How have you setup the software? - Do you have a link to the server that you can share? — Reply to this email directly, view it on GitHub <#4106 (comment)>, or unsubscribe <https://github.com/notifications/unsubscribe-auth/BBP5X7YESMZ5SYDDCK3ILATZLIW5PAVCNFSM6AAAAABJKMT3RSVHI2DSMVQWIX3LMV43SRDJONRXK43TNFXW4Q3PNVWWK3TUHM4TSOBTG42TO> . You are receiving this because you authored the thread.Message ID: ***@***.***>

-- Ciao Nico