Notification about disabled PHP "mail" function

[eduardomozart]

Code of Conduct

• I agree to follow this project's Code of Conduct

Is there an existing issue for this?

• I have searched the existing issues

Version

10.0.16

Bug description

When using a shared hosting provider that disables the "mail" function, the GLPI throws a error message on "Way of sending mail" (Setup > Notification > Email Followups Configuration) that the "mail" function is disabled, which is true (it's disabled through "disable_functions" PHP directive). I believe it was true into the past, but current GLPI versions uses PHPMailer and I was able to send/receive mail through GLPI even without this PHP function, so I believe this warning should be rewritten, e.g. shows the dropdown but removes/gray out the "SMTP" option on dropdown and show the warning below the dropdown maybe?

Relevant log output

None.

Page URL

https://glpi.example.com/front/setup.notification.php

Steps To reproduce

No response

Your GLPI setup information

Information about system installation & configuration

GLPI 10.0.16 ( => /home/opoderdasvendasc/helpdesk/glpi)
Installation mode: TARBALL
Current language:en_US

Server

 

Operating system: Linux scca1.icloudzinc.com 4.18.0-425.3.1.lve.el8.x86_64 #​1 SMP Tue Nov 22 22:59:23 EST 2022 x86_64

PHP 7.4.33 litespeed (Core, PDO, PDO_ODBC, Phar, Reflection, SPL, SimpleXML, bcmath, brotli, bz2, calendar, ctype, curl, date,

dba, dom, enchant, exif, fileinfo, filter, ftp, gd, geoip, gettext, gmp, hash, i360, iconv, igbinary, imap, intl, json, ldap,

libxml, litespeed, mbstring, mcrypt, memcached, mysqli, mysqlnd, odbc, openssl, pcntl, pcre, pdo_mysql, pdo_pgsql, pdo_sqlite,

pgsql, posix, pspell, readline, redis, session, shmop, soap, sockets, sqlite3, standard, sysvmsg, sysvsem, sysvshm, tidy,

timezonedb, tokenizer, xml, xmlreader, xmlrpc, xmlwriter, xsl, zip, zlib)

Setup: max_execution_time="3000" memory_limit="2G" post_max_size="128M" safe_mode="" session.save_handler="files"

upload_max_filesize="128M"

disable_functions="exec,mail,system,passthru,shell_exec,proc_close,proc_open,dl,popen,show_source,posix_kill,posix_mkfifo,posix_getpwuid,posix_setpgid,posix_setsid,posix_setuid,posix_setgid,posix_seteuid,posix_setegid,posix_uname"

Software: LiteSpeed

Mozilla/5.0 (Macintosh; Intel Mac OS X 10_15_7) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/130.0.0.0 Safari/537.36

Server Software: MariaDB Server

Server Version: 10.5.23-MariaDB-cll-lve

Server SQL Mode: NO_ENGINE_SUBSTITUTION

Parameters: opoderdasvendasc_glpi@localhost/opoderdasvendasc_glpi

Host info: Localhost via UNIX socket
PHP version (7.4.33) is supported.

Sessions configuration is OK.

Allocated memory is sufficient.

mysqli extension is installed.

Following extensions are installed: dom, fileinfo, filter, libxml, json, simplexml, xmlreader, xmlwriter.

curl extension is installed.

gd extension is installed.

intl extension is installed.

zlib extension is installed.

The constant SODIUM_CRYPTO_AEAD_XCHACHA20POLY1305_IETF_NPUBBYTES is present.

Database engine version (10.5.23) is supported.

No files from previous GLPI version detected.

The log file has been created successfully.

Write access to /home/opoderdasvendasc/helpdesk/glpi/files/_cache has been validated.

Write access to /home/opoderdasvendasc/helpdesk/glpi/files/_cron has been validated.

Write access to /home/opoderdasvendasc/helpdesk/glpi/files has been validated.

Write access to /home/opoderdasvendasc/helpdesk/glpi/files/_dumps has been validated.

Write access to /home/opoderdasvendasc/helpdesk/glpi/files/_graphs has been validated.

Write access to /home/opoderdasvendasc/helpdesk/glpi/files/_lock has been validated.

Write access to /home/opoderdasvendasc/helpdesk/glpi/files/_pictures has been validated.

Write access to /home/opoderdasvendasc/helpdesk/glpi/files/_plugins has been validated.

Write access to /home/opoderdasvendasc/helpdesk/glpi/files/_rss has been validated.

Write access to /home/opoderdasvendasc/helpdesk/glpi/files/_sessions has been validated.

Write access to /home/opoderdasvendasc/helpdesk/glpi/files/_tmp has been validated.

Write access to /home/opoderdasvendasc/helpdesk/glpi/files/_uploads has been validated.

PHP 7.4 is no longer maintained by its community.

Even if GLPI still supports this PHP version, an upgrade to a more recent PHP version is recommended.

Indeed, this PHP version may contain unpatched security vulnerabilities.

Web server root directory configuration seems safe.

Sessions configuration is secured.

OS and PHP are relying on 64 bits integers.

exif extension is installed.

ldap extension is installed.

openssl extension is installed.

Following extensions are installed: bz2, Phar, zip.

Zend OPcache extension is not present.

Following extensions are installed: ctype, iconv, mbstring.

Following extensions are not present: sodium.

Write access to /home/opoderdasvendasc/helpdesk/glpi/marketplace has been validated.

Access to timezone database (mysql) is not allowed.

GLPI constants

 

GLPI_ROOT: "/home/opoderdasvendasc/helpdesk/glpi"

GLPI_CONFIG_DIR: "/home/opoderdasvendasc/helpdesk/glpi/config"

GLPI_VAR_DIR: "/home/opoderdasvendasc/helpdesk/glpi/files"

GLPI_LOG_DIR: "/home/opoderdasvendasc/helpdesk/glpi/files/_log"

GLPI_MARKETPLACE_DIR: "/home/opoderdasvendasc/helpdesk/glpi/marketplace"

GLPI_USE_CSRF_CHECK: "1"

GLPI_CSRF_EXPIRES: "7200"

GLPI_CSRF_MAX_TOKENS: "100"

GLPI_USE_IDOR_CHECK: "1"

GLPI_IDOR_EXPIRES: "7200"

GLPI_ALLOW_IFRAME_IN_RICH_TEXT: false

GLPI_SERVERSIDE_URL_ALLOWLIST: ["/^(https?|feed):\/\/[^@:]+(\/.*)?$/"]

GLPI_TELEMETRY_URI: "https://telemetry.glpi-project.org"

GLPI_INSTALL_MODE: "TARBALL"

GLPI_NETWORK_MAIL: "[email protected]"

GLPI_NETWORK_SERVICES: "https://services.glpi-network.com"

GLPI_MARKETPLACE_ALLOW_OVERRIDE: true

GLPI_MARKETPLACE_MANUAL_DOWNLOADS: true

GLPI_USER_AGENT_EXTRA_COMMENTS: ""

GLPI_DISABLE_ONLY_FULL_GROUP_BY_SQL_MODE: "1"

GLPI_AJAX_DASHBOARD: "1"

GLPI_CALDAV_IMPORT_STATE: 0

GLPI_DEMO_MODE: "0"

GLPI_CENTRAL_WARNINGS: "1"

GLPI_TEXT_MAXSIZE: "4000"

GLPI_DOC_DIR: "/home/opoderdasvendasc/helpdesk/glpi/files"

GLPI_CACHE_DIR: "/home/opoderdasvendasc/helpdesk/glpi/files/_cache"

GLPI_CRON_DIR: "/home/opoderdasvendasc/helpdesk/glpi/files/_cron"

GLPI_DUMP_DIR: "/home/opoderdasvendasc/helpdesk/glpi/files/_dumps"

GLPI_GRAPH_DIR: "/home/opoderdasvendasc/helpdesk/glpi/files/_graphs"

GLPI_LOCAL_I18N_DIR: "/home/opoderdasvendasc/helpdesk/glpi/files/_locales"

GLPI_LOCK_DIR: "/home/opoderdasvendasc/helpdesk/glpi/files/_lock"

GLPI_PICTURE_DIR: "/home/opoderdasvendasc/helpdesk/glpi/files/_pictures"

GLPI_PLUGIN_DOC_DIR: "/home/opoderdasvendasc/helpdesk/glpi/files/_plugins"

GLPI_RSS_DIR: "/home/opoderdasvendasc/helpdesk/glpi/files/_rss"

GLPI_SESSION_DIR: "/home/opoderdasvendasc/helpdesk/glpi/files/_sessions"

GLPI_TMP_DIR: "/home/opoderdasvendasc/helpdesk/glpi/files/_tmp"

GLPI_UPLOAD_DIR: "/home/opoderdasvendasc/helpdesk/glpi/files/_uploads"

GLPI_INVENTORY_DIR: "/home/opoderdasvendasc/helpdesk/glpi/files/_inventories"

GLPI_NETWORK_REGISTRATION_API_URL: "https://services.glpi-network.com/api/registration/"

GLPI_MARKETPLACE_PLUGINS_API_URI: "https://services.glpi-network.com/api/marketplace/"

GLPI_I18N_DIR: "/home/opoderdasvendasc/helpdesk/glpi/locales"

GLPI_VERSION: "10.0.16"

GLPI_SCHEMA_VERSION: "10.0.16@b13256c443dd4fdb27b4a0d3b8fea8caba4dfaa9"

GLPI_MARKETPLACE_PRERELEASES: false

GLPI_MIN_PHP: "7.4.0"

GLPI_MAX_PHP: "8.4.0"

GLPI_YEAR: "2024"

Libraries

 

htmlawed/htmlawed version 1.2.14 in (/home/opoderdasvendasc/helpdesk/glpi/vendor/htmlawed/htmlawed)

phpmailer/phpmailer version 6.8.0 in (/home/opoderdasvendasc/helpdesk/glpi/vendor/phpmailer/phpmailer/src)

simplepie/simplepie version 1.5.8 in (/home/opoderdasvendasc/helpdesk/glpi/vendor/simplepie/simplepie/library)

tecnickcom/tcpdf version 6.4.4 in (/home/opoderdasvendasc/helpdesk/glpi/plugins/pdf/vendor/tecnickcom/tcpdf)

michelf/php-markdown in (/home/opoderdasvendasc/helpdesk/glpi/vendor/michelf/php-markdown/Michelf)

true/punycode in (/home/opoderdasvendasc/helpdesk/glpi/vendor/true/punycode/src)

iamcal/lib_autolink in (/home/opoderdasvendasc/helpdesk/glpi/vendor/iamcal/lib_autolink)

sabre/dav in (/home/opoderdasvendasc/helpdesk/glpi/vendor/sabre/dav/lib/DAV)

sabre/http in (/home/opoderdasvendasc/helpdesk/glpi/vendor/sabre/http/lib)

sabre/uri in (/home/opoderdasvendasc/helpdesk/glpi/vendor/sabre/uri/lib)

sabre/vobject in (/home/opoderdasvendasc/helpdesk/glpi/vendor/sabre/vobject/lib)

laminas/laminas-i18n in (/home/opoderdasvendasc/helpdesk/glpi/vendor/laminas/laminas-i18n/src)

laminas/laminas-servicemanager in (/home/opoderdasvendasc/helpdesk/glpi/vendor/laminas/laminas-servicemanager/src)

monolog/monolog in (/home/opoderdasvendasc/helpdesk/glpi/vendor/monolog/monolog/src/Monolog)

sebastian/diff in (/home/opoderdasvendasc/helpdesk/glpi/vendor/sebastian/diff/src)

donatj/phpuseragentparser in (/home/opoderdasvendasc/helpdesk/glpi/vendor/donatj/phpuseragentparser/src/UserAgent)

elvanto/litemoji in (/home/opoderdasvendasc/helpdesk/glpi/vendor/elvanto/litemoji/src)

symfony/console in (/home/opoderdasvendasc/helpdesk/glpi/vendor/symfony/console)

scssphp/scssphp in (/home/opoderdasvendasc/helpdesk/glpi/vendor/scssphp/scssphp/src)

laminas/laminas-mail in (/home/opoderdasvendasc/helpdesk/glpi/vendor/laminas/laminas-mail/src/Protocol)

laminas/laminas-mime in (/home/opoderdasvendasc/helpdesk/glpi/vendor/laminas/laminas-mime/src)

rlanvin/php-rrule in (/home/opoderdasvendasc/helpdesk/glpi/vendor/rlanvin/php-rrule/src)

ramsey/uuid in (/home/opoderdasvendasc/helpdesk/glpi/vendor/ramsey/uuid/src)

psr/log in (/home/opoderdasvendasc/helpdesk/glpi/vendor/psr/log/Psr/Log)

psr/simple-cache in (/home/opoderdasvendasc/helpdesk/glpi/vendor/psr/simple-cache/src)

psr/cache in (/home/opoderdasvendasc/helpdesk/glpi/vendor/psr/cache/src)

league/csv in (/home/opoderdasvendasc/helpdesk/glpi/vendor/league/csv/src)

mexitek/phpcolors in (/home/opoderdasvendasc/helpdesk/glpi/vendor/mexitek/phpcolors/src/Mexitek/PHPColors)

guzzlehttp/guzzle in (/home/opoderdasvendasc/helpdesk/glpi/vendor/guzzlehttp/guzzle/src)

guzzlehttp/psr7 in (/home/opoderdasvendasc/helpdesk/glpi/vendor/guzzlehttp/psr7/src)

glpi-project/inventory_format in (/home/opoderdasvendasc/helpdesk/glpi/vendor/glpi-project/inventory_format/lib/php)

wapmorgan/unified-archive in (/home/opoderdasvendasc/helpdesk/glpi/vendor/wapmorgan/unified-archive/src)

paragonie/sodium_compat in (/home/opoderdasvendasc/helpdesk/glpi/vendor/paragonie/sodium_compat/src)

symfony/cache in (/home/opoderdasvendasc/helpdesk/glpi/vendor/symfony/cache)

html2text/html2text in (/home/opoderdasvendasc/helpdesk/glpi/vendor/html2text/html2text/src)

symfony/css-selector in (/home/opoderdasvendasc/helpdesk/glpi/vendor/symfony/css-selector)

symfony/dom-crawler in (/home/opoderdasvendasc/helpdesk/glpi/vendor/symfony/dom-crawler)

twig/twig in (/home/opoderdasvendasc/helpdesk/glpi/vendor/twig/twig/src)

twig/string-extra in (/home/opoderdasvendasc/helpdesk/glpi/vendor/twig/string-extra)

symfony/polyfill-ctype not found

symfony/polyfill-iconv not found

symfony/polyfill-mbstring not found

symfony/polyfill-php80 in (/home/opoderdasvendasc/helpdesk/glpi/vendor/symfony/polyfill-php80)

symfony/polyfill-php81 in (/home/opoderdasvendasc/helpdesk/glpi/vendor/symfony/polyfill-php81)

symfony/polyfill-php82 in (/home/opoderdasvendasc/helpdesk/glpi/vendor/symfony/polyfill-php82)

league/oauth2-client in (/home/opoderdasvendasc/helpdesk/glpi/vendor/league/oauth2-client/src/Provider)

league/oauth2-google in (/home/opoderdasvendasc/helpdesk/glpi/vendor/league/oauth2-google/src/Provider)

thenetworg/oauth2-azure in (/home/opoderdasvendasc/helpdesk/glpi/vendor/thenetworg/oauth2-azure/src/Provider)

SQL replicas

 

Not active

Notifications

 

Way of sending emails: SMTP+OAUTH (helpdesk@[email protected])

Plugins list

 

accounts             Name: Contas                         Version: 3.0.4      State: Enabled

Install Method: Manual

gantt                Name: gantt                          Version: 1.0.2      State: Enabled

Install Method: Manual

pdf                  Name: Imprimir em PDF                Version: 3.0.0      State: Enabled

Install Method: Manual

mreporting           Name: Mais Relatórios                Version: 1.8.6      State: Enabled

Install Method: Manual

oauthimap            Name: Oauth IMAP                     Version: 1.4.3      State: Enabled

Install Method: Manual

dashboard            Name: Painel                         Version: 1.0.2      State: Enabled

Install Method: Manual

reports              Name: Relatórios                     Version: 1.16.0     State: Enabled

Install Method: Manual

tasklists            Name: Tasks list                     Version: 2.0.3      State: Enabled

Install Method: Manual

Anything else?

No response

[cedric-anne]

Hi,

In GLPI 11.0, we switched to symfony/mailer. It does not use the mail() function anymore, but instead it uses either sendmail, either a stream.

Instead of checking the mail() function presence, we could use a try { (new \Symfony\Component\Mailer\Transport\NativeTransportFactory())->create(Symfony\Component\Mailer\Transport\Dsn::fromString('native://default')); } block to catch the exceptions thrown when the PHP configuration is not valid.

See https://github.com/symfony/mailer/blob/c2f7e0d8d7ac8fe25faccf5d8cac462805db2663/Transport/NativeTransportFactory.php#L26-L57