[Question]: All file parsing operations in the knowledge base reported errors. The logs are as follows. How can I solve this problem?

[grswxt]

Describe your problem

I installed ragflow in a BTpanel Docker on a TencentCloud CentOS 7 system. I'm using the full version 0.15.1, which is 9GB in size. I created two knowledge bases in the system, using Zhipu Qingyan Embedding 3 and BAAI/bge-large-zh-v.15 as the embedding models respectively, but neither of them worked. What could be the cause of this issue?

The Docker list is as follows:
Container Name Container ID Status Image Ports (Host --> Container) Operations
ragflow-server 6bf5ddab25c6 运行中 registry.cn-hangzhou.aliyuncs.com/infiniflow/ragflow:nightly 0.0.0.0:9380-->9380/tcp 0.0.0.0:443-->443/tcp 0.0.0.0:80-->80/tcp
ragflow-minio b968e23139d4 运行中 quay.io/minio/minio:RELEASE.2023-12-20T01-00-02Z 0.0.0.0:9000-->9000/tcp 0.0.0.0:9001-->9001/tcp
ragflow-mysql a13c12ec2396 运行中 mysql:8.0.39 0.0.0.0:5455-->3306/tcp
ragflow-redis e7308df5e61d 运行中 valkey/valkey:8 0.0.0.0:6379-->6379/tcp
ragflow-infinity f99ded12b5b1 运行中 infiniflow/infinity:v0.6.0-dev2 0.0.0.0:23817-->23817/tcp 0.0.0.0:23820-->23820/tcp 0.0.0.0:5432-->5432/tcp

error logs:

1. zhipu embedding3:
   开始于:
   Tue, 11 Feb 2025 11:02:01 GMT
   持续时间:
   15837.10 s
   进度:
   15:20:42 Task has been received.
   15:20:43 Page(113): OCR started
   15:20:49 Page(113): OCR finished (6.67s)
   15:21:12 Page(113): Layout analysis (22.64s)
   15:21:12 Page(113): Table analysis (0.00s)
   15:21:12 Page(113): Text merged (0.00s)
   15:21:13 Page(113): Start to generate keywords for every chunk ...
   15:21:13 [ERROR][Exception]: Model(qwen-plus) not authorized
   15:21:13 Task has been received.
   15:21:13 Page(1325): OCR started
   15:21:21 Page(1325): OCR finished (7.07s)
   15:21:44 Page(1325): Layout analysis (23.50s)
   15:21:44 Page(1325): Table analysis (0.17s)
   15:21:44 Page(1325): Text merged (0.00s)
   15:21:46 Page(1325): Start to generate keywords for every chunk ...
   15:21:46 [ERROR][Exception]: Model(qwen-plus) not authorized
   15:21:46 Task has been received.
   15:21:49 Page(2537): OCR started
   15:21:56 Page(2537): OCR finished (7.39s)
   15:22:19 Page(2537): Layout analysis (22.40s)
   15:22:19 Page(2537): Table analysis (0.09s)
   15:22:19 Page(2537): Text merged (0.00s)
   15:22:20 Page(2537): Start to generate keywords for every chunk ...
   15:22:20 [ERROR][Exception]: Model(qwen-plus) not authorized
   .....

2. BAAI/bge-large-zh-v.15开始于:Tue, 11 Feb 2025 12:17:10 GMT持续时间:
   21233.80 s
   进度:
   17:00:02 Task has been received.
   17:09:10 Page(113): [ERROR]Fail to bind embedding model: An error happened while trying to locate the files on the Hub and we cannot find the appropriate snapshot folder for the specified revision on the local disk. Please check your internet connection and try again.
   17:09:10 [ERROR][Exception]: An error happened while trying to locate the files on the Hub and we cannot find the appropriate snapshot folder for the specified revision on the local disk. Please check your internet connection and try again.
   17:09:10 Task has been received.
   17:18:18 Page(1325): [ERROR]Fail to bind embedding model: An error happened while trying to locate the files on the Hub and we cannot find the appropriate snapshot folder for the specified revision on the local disk. Please check your internet connection and try again.
   17:18:18 [ERROR][Exception]: An error happened while trying to locate the files on the Hub and we cannot find the appropriate snapshot folder for the specified revision on the local disk. Please check your internet connection and try again.
   17:18:18 Task has been received.
   17:27:26 Page(2537) ......