Skip to content

Latest commit

 

History

History
116 lines (96 loc) · 4.16 KB

PACU booking.md

File metadata and controls

116 lines (96 loc) · 4.16 KB

Standard Operating Procedure for booking a PACU bed

UCLH Critical Care Version 2018-03-03v2

This should show up in the couchDB as a new version

Justification

All patients who require admission to the Post Anaesthetic Care Unit on T03 – Intensive Care Unit following their operation/procedure must be booked. This allows for planning of staffing, capacity and consumables to occur.

Procedures

Booking a PACU bed

  1. All booking requests must be sent to [email protected] at least three working days in advance.
  2. A PACU booking form is available on Insight UCLH Intranet under Forms Tab. Please type PACU.
  3. Information team will review all requests once per day between 8am and 10am.
  4. Urgent requests for a bed within the next three working days must be
    • accompanied by a telephone call to extension 73358 and an emailed booking form.
    • **agreed by the critical care consultant responsible for admissions on the day of booking (i.e. that day, not the day of surgery) **
  5. Complete forms with all the relevant information will be booked onto
    • PACU booking register (an Excel sheet on shared drive, copies available on request)
    • ICU whiteboard
  6. A confirmation email will be returned to the following people acknowledge receipt and confirming that a booking has been made. Confirmation of a booking is not confirmation of a bed. Bed availability will always depend on clinical capacity, and be prioritised by clinical need.
  7. To confirm PACU bed availability all teams are required to contact PACU co-ordinator on 07908 617 681 (alternatively NIC on 07736 330 331) on the morning of a planned surgery/procedure.
  8. All teams are required to inform PACUbedbookings in regards to cancellations and/ or changes to the TCI date of patient’s surgery.
  9. The PACU booking team will maintain the master list of bookings which can then be used to update other systems (theatre lists [Opera], EPR, etc.). A copy of the master list is available on request.

Incomplete bookings

  1. The incomplete booking will be logged.
  2. The email will be returned to the sender with the pro forma text below. Where possible, we will endeavour to also inform the relevant Consultant and Service manager too (but this will depend on there being sufficient information on the form).

Internal checks

  1. Information team to cross check PACU bookings received with Theatre lists and Opera for the following day - @ 1pm Monday to Friday.
  2. Information team to send an email with PACU bookings confirmed and queries for the following 7 days to “PACU bookings recipient list” (including Bed Managers, Performance managers, Service managers, ICU Ward Administrators, Theatre staff etc.)
  3. Information team to run a quick update in the afternoon (c. 4.45pm) of any changes to PACU bookings (late bookings/ cancellations) for the following day, and amend the PACU booking list.

Proforma text for replies

Incomplete booking

Dear XXX

We are unable to book a PACU bed with the information that you have provided.

You must resend the form with all the details completed. We have copied this email to the relevant Consultant and Service manager (where we can identify these people from your booking request).

If the booking is urgent (i.e. within the next 3 working days), then you will regardless need to phone us on 73358.

Please use the same contact details if you need further assistance.

An example booking form with the minimum required information is attached.

Thank you

Confirmed booking

Thank you for your email. Your PACU bed request has been processed.

Please note confirmation of a booking is not confirmation of a bed. Bed availability will always depend on clinical capacity, and be prioritised by clinical need.

To confirm PACU bed availability all teams are required to contact PACU co-ordinator on 07908 617 681 or NIC on 07736 330 331 on the morning of a planned surgery/procedure.

Thank you

Information team

Primary email: [email protected] Secure email: [email protected] mobile: 07977 583315