Couldn't access my nami wallet and now I can't recover it either

[DistractedEasy]

I cannot recover my nami wallet - all options are green but it does not allow me to select next.
It stopped working on Brave. I tried to recover it on a different browser - Opera and Edge and it does not work.
I'm not very happy right now.

[mkazlauskas]

Please do not follow the link in the message that I just deleted, it's a scam

[DistractedEasy]

Update: I've tried to recover Nami wallet using recovery seed phrase in Eternl wallet and received the same issue. Unable to recover.

[DistractedEasy]

Nami - how is it no one has responded yet? I can't access my funds and you deleted a spam comment off of this but you can't respond?

[Salgun7]

I have the right password but Nami wallet says wrong password. I tried to reset, but need the password. I have seed phrases.. where can I use them. I can't access my funds.
Please help !
thank you

[rhyslbw]

You can restore the wallet with just the seed phrase, by navigating to Settings - General Settings - Reset Wallet

[Salgun7]

Hi, I tried resetting the wallet, but asks for the password for reset as well.  So can’t get around it. Salin GauchanOn Dec 21, 2023, at 4:18 AM, Rhys Bartels-Waller ***@***.***> wrote: You can restore the wallet with just the seed phrase, by navigating to Settings - General Settings - Reset Wallet —Reply to this email directly, view it on GitHub, or unsubscribe.You are receiving this because you commented.Message ID: ***@***.***>

[rhyslbw]

Removing the extension and re-installing will give you a clean state to then restore your seed and choose a new passphrase.

[Salgun7]

Hi, After reinstalling the nami wallet extension, the balance went to zero. This is ridiculous. Please help! I

…

On Thu, Dec 21, 2023 at 7:57 AM Rhys Bartels-Waller < ***@***.***> wrote: Removing the extension and re-installing will give you a clean state to then restore your seed and choose a new passphrase. — Reply to this email directly, view it on GitHub <#891 (comment)>, or unsubscribe <https://github.com/notifications/unsubscribe-auth/ARODAMIV45GBAFXCTFN5DBLYKQ533AVCNFSM6AAAAABAHDHE7GVHI2DSMVQWIX3LMV43OSLTON2WKQ3PNVWWK3TUHMYTQNRWGMYDCMZZHA> . You are receiving this because you commented.Message ID: ***@***.***>

[github-actions]

The previous comment MAY be from a malicious actor ⚠️

• Do not click links ❌
• Do not reveal your recovery phrase (ever) ❌

This is an automated response aimed at protecting users from potential scams