Skip to content
New issue

Have a question about this project? Sign up for a free GitHub account to open an issue and contact its maintainers and the community.

By clicking “Sign up for GitHub”, you agree to our terms of service and privacy statement. We’ll occasionally send you account related emails.

Already on GitHub? Sign in to your account

Pause channel #2352

Open
manumoreira opened this issue Jul 2, 2024 · 2 comments
Open

Pause channel #2352

manumoreira opened this issue Jul 2, 2024 · 2 comments

Comments

@manumoreira
Copy link
Contributor

In several situations we need to stop using the channel
- Run out of credit
- Got an issue in the channel configuration
We want to offer an option to pause the channel to hault the enqueueing of respondents into the channel
It is critical to make sure this will not harm the survey in any way... only adding delay to the contact window

@manumoreira
Copy link
Contributor Author

We should explore the possibilities of reusing the existing code for this.
Currently when a channel disconnects or fails it informs the survey and it stops sending contact attempts. It also send emails to the admins.
This was implemented in #1449

@manumoreira
Copy link
Contributor Author

We came to these options in our last sync:
The pause action should be done inside each channel in surveda
pause action
We can use the FAB that's already used in many other screens
Once the channel is pause the user will be able to see the status in the channel list
pause alert

Sign up for free to join this conversation on GitHub. Already have an account? Sign in to comment
Labels
None yet
Projects
Status: Review
Development

No branches or pull requests

1 participant