Slack Notification No Longer Working as of Today

[robert-codaio]

Describe the bug
When a comment is made on a PR or a change to a PR, it no longer sends a Slack notification to the user. User is still being notified via email of a change in the PR but not via Slack.

To Reproduce
Head into any PR
Comment on the PR or approve/deny the PR.

Expected behavior
When someone comments on a PR, it should send a Slack notification to the user

Screenshots
n/a

Desktop (please complete the following information):

• OS: [e.g. iOS]
• Browser [e.g. chrome, safari]
• Version [e.g. 22]

Additional context
Tried reinstalling the Github Slack app with no avail.

[sfc-gh-dfrail]

Noticing the same issue.

[matkam]

Probably a dupe of #1927

[evepoe]

Same here. Hope it can be resolved soon

[somersby10ml]

same

[sfrand8]

Same

[MadTyres]

same

[tal-lederman-dy]

Same, since 2024-Jul-27.

[nbsp1221]

Same

[geramirez]

👋 - EM for notifications here. We apologize for the regression.

GitHub is starting to re-invest in the Teams and Slack integrations, and we broke scheduled reminders while building better testing + adding observability tooling. Hopefully, everything is fixed. If you see any other regressions, please let us know. 🙏 We will get to them ASAP.

[setu4993]

Thanks for the update and offering some insights into what happened, @geramirez! Everything seems to be back for us.

[SDCode1]

We're also affected by this Slack notification issue for PRs, which disrupts our workflow. Any update on a fix would be greatly appreciated. Thank you for your attention to this.

[ShawnDvn]

Our Slack-GitHub pull request notifications stopped working today. We have started experiencing the same bug.

[geramirez]

Apologies for the outages, we are in the process of making significant updates to the Octokit libraries. The team is aware and is working on fix/rollback.

[ShawnDvn]

Apologies for the outages, we are in the process of making significant updates to the Octokit libraries. The team is aware and is working on fix/rollback.

Thank you, @geramirez. Recently I noticed that Slack-GitHub notifications started functioning properly again, possibly due to the fix or rollback. Our notifications now activate correctly with every pull request.

[MarcPer]

Notifications are working, but more often than not, one or more repositories are not listed. When I trigger the reminder again, another random sample of repositories are displayed.

[kamatama41]

Though I'm not sure this issue is appropriate, I have encountered a problem that certain types of activity are not notified to Slack channel. In my case, only branches are notified, even though issues, pulls, reviews, comments, commits:'channel', branches are subscribed.

Other subscriptions previously added are working as expected but it seems that subscriptions recently added are not working. Re-singing in and re-subscribing didn't work.

p.s.
probably same issue as #1962 #1963

[katsuhikos]

same as #1928 (comment)

[yasuoza]

We're seeing same issue.
Subscription for repository created today is not working. But previously subscribed another repository is being notified correctly.
We also tried re-signing(permission update) and re-subscribing, but it didn't solve the issue.

[kamatama41]

My trouble on #1928 (comment) seems to be solved. Now all subscriptions work well 😄