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Sync Teams Presence Error #864

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RickHellwege opened this issue Feb 8, 2024 · 11 comments
Open

Sync Teams Presence Error #864

RickHellwege opened this issue Feb 8, 2024 · 11 comments

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@RickHellwege
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Describe the bug
"Sync Teams Presence" does not seem to be working. The Hue API seems stable since I can manually set the color using PresenceLight picker, but Sync Team Presence (manual and automated) does nothing.

Error Log:
{"Timestamp":"2024-02-08T17:00:00.8440565-05:00","Level":"Information","MessageTemplate":"PresenceLight Running in Teams Mode - MainWindow.xaml:InteractWithLights Line: 575","Properties":{"SourceContext":"PresenceLight.MainWindow","LineNumber":575,"FilePath":"D:\a\presencelight\presencelight\src\DesktopClient\PresenceLight\MainWindow.xaml.cs","MemberName":"InteractWithLights","Application":"PresenceLight"}}

Further details

  • OS: Windows11 22H2 22621.3007
  • PresenceLight App Type (Desktop, Blazor): Desktop
  • PresenceLight Build (Nightly, Store, etc): Store
  • PresenceLight Version (The # in About): 5.8.2
  • Did you clear settings.json? : Yes
  • ASP.NET Core version : 8.0.1
@isaacrlevin
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@RickHellwege Can you provide your settings file?

@RickHellwege
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settings.json

@LanceMcCarthy
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Hi @isaacrlevin, I hope you and the family are doing well!

I was just testing with Rick, and I can also replicate the issue. It seems to be specifically a problem with the "sync teams presence" function. Here's why I think it's a good place to start

  • ✅ If I change the color manually, it works
  • ✅ If I change my Team status, the app automatically detects the status change,
  • But:
    • ❌ Automatic detection of the status change does not change the light bulb color
    • ❌ Using the "sync teams presence" button does not change the light bulb color

Does the automatic presence functionality also call the "Sync Teams Presence" function? If yes, then I would start there. Rick saw a runtime error in the same area.

Note: I am using LIFX and Wiz, problem seems unrelated to hardware selection. Here's my settings file (with creds obfuscated) https://gist.github.com/LanceMcCarthy/123396bc78a75efe6ed9e4fffba06b43

@LanceMcCarthy
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another point that is probably helpful, notice the origin of the error. Although mine says LifxService.SetColor() error, Rick's shows HueService.SetColor() error, it seems like a light-service agnostic problem.

The cool thing is I can manually trigger the error using the SetColor() button

public async Task SetColor(string color, string activity = "")

image

@isaacrlevin
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Thanks @LanceMcCarthy I wonder if the issue is with a light that it cannot find. Can you send me one of your log files? FWIW I need to clean up the error handling/logging badly

@LanceMcCarthy
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LanceMcCarthy commented Feb 21, 2024

You know something, there is a light in the network that needs to be reconnected... but it is not the light I use for this.

Could it just have a problem with any problematic light in the same fabric (sorry for using new trendy term for defining the same group of devices on the same layer 😆)

Edit- I'll be able to work on this in the morning, and generate logs for you. I did just make an effort to fix the broken light and re-added it to the original fabric. So we'll see

@LanceMcCarthy
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@isaacrlevin I started fresh, logged out of all the services and only reconnected to LIFX

I doubt this is light-service specific, because Rick is using Hue and I'm using LIFX.

Log output:

{"Timestamp":"2024-02-21T09:21:52.2348829-05:00","Level":"Information","MessageTemplate":"Load Settings Initialized - MainWindow.xaml:LoadSettings Line: 127","Properties":{"SourceContext":"PresenceLight.MainWindow","LineNumber":127,"FilePath":"D:\\a\\presencelight\\presencelight\\src\\DesktopClient\\PresenceLight\\MainWindow.xaml.cs","MemberName":"LoadSettings","Application":"PresenceLight"}}
{"Timestamp":"2024-02-21T09:21:52.5834803-05:00","Level":"Information","MessageTemplate":"Load Settings Successfull - MainWindow.xaml:LoadSettings Line: 137","Properties":{"SourceContext":"PresenceLight.MainWindow","LineNumber":137,"FilePath":"D:\\a\\presencelight\\presencelight\\src\\DesktopClient\\PresenceLight\\MainWindow.xaml.cs","MemberName":"LoadSettings","Application":"PresenceLight"}}
{"Timestamp":"2024-02-21T09:21:52.6038958-05:00","Level":"Information","MessageTemplate":"Light Mode Set: Graph - MainWindow.xaml:CallGraph Line: 180","Properties":{"SourceContext":"PresenceLight.MainWindow","LineNumber":180,"FilePath":"D:\\a\\presencelight\\presencelight\\src\\DesktopClient\\PresenceLight\\MainWindow.xaml.cs","MemberName":"CallGraph","Application":"PresenceLight"}}
{"Timestamp":"2024-02-21T09:21:52.9309841-05:00","Level":"Information","MessageTemplate":"Light Mode: Graph","Properties":{"SourceContext":"PresenceLight.Razor.Components.Pages.Index","Application":"PresenceLight"}}
{"Timestamp":"2024-02-21T09:21:53.1642002-05:00","Level":"Information","MessageTemplate":"Getting Graph Data: Profile, Image, Presence - GraphWrapper:GetBatchContent Line: 96","Properties":{"SourceContext":"PresenceLight.Core.GraphWrapper","LineNumber":96,"FilePath":"D:\\a\\presencelight\\presencelight\\src\\PresenceLight.Core\\GraphServices\\GraphWrapper.cs","MemberName":"GetBatchContent","Application":"PresenceLight"}}

{"Timestamp":"2024-02-21T09:21:57.0386359-05:00","Level":"Information","MessageTemplate":"Wiz Light Retrieval Initialized","Properties":{"SourceContext":"PresenceLight.Razor.Components.Pages.Wiz","Application":"PresenceLight"}}

{"Timestamp":"2024-02-21T09:21:57.2499316-05:00","Level":"Error","MessageTemplate":"Error occurred Finding Wiz Lights","Exception":"System.NullReferenceException: Object reference not set to an instance of an object.\r\n   at PresenceLight.Razor.Components.Pages.Wiz.GetLights()","Properties":{"SourceContext":"PresenceLight.Razor.Components.Pages.Wiz","Application":"PresenceLight"}}
{"Timestamp":"2024-02-21T09:21:57.2658300-05:00","Level":"Error","MessageTemplate":"Error Occurred loading Wiz","Exception":"System.NullReferenceException: Object reference not set to an instance of an object.\r\n   at PresenceLight.Razor.Components.Pages.Wiz.GetLights()\r\n   at PresenceLight.Razor.Components.Pages.Wiz.OnInitializedAsync()","Properties":{"SourceContext":"PresenceLight.Razor.Components.Pages.Wiz","Application":"PresenceLight"}}
{"Timestamp":"2024-02-21T09:22:09.0110710-05:00","Level":"Error","MessageTemplate":"Error Occurred Setting Color - LifxService:SetColor Line: 175","Exception":"System.NullReferenceException: Object reference not set to an instance of an object.\r\n   at PresenceLight.Core.LIFXService.SetColor(String availability, String activity, String lightId, String apiKey)","Properties":{"SourceContext":"PresenceLight.Core.LIFXService","LineNumber":175,"FilePath":"D:\\a\\presencelight\\presencelight\\src\\PresenceLight.Core\\Lights\\LifxServices\\LifxService.cs","MemberName":"SetColor","Application":"PresenceLight"}}
{"Timestamp":"2024-02-21T09:22:09.0119976-05:00","Level":"Error","MessageTemplate":"Error occurred Setting Color - MainWindow.xaml:SetColor Line: 269","Exception":"System.NullReferenceException: Object reference not set to an instance of an object.\r\n   at PresenceLight.Core.LIFXService.SetColor(String availability, String activity, String lightId, String apiKey)\r\n   at PresenceLight.Core.LifxServices.SetColorHandler.Handle(SetColorCommand command, CancellationToken cancellationToken)\r\n   at PresenceLight.MainWindow.SetColor(String color, String activity) in D:\\a\\presencelight\\presencelight\\src\\DesktopClient\\PresenceLight\\MainWindow.xaml.cs:line 241","Properties":{"SourceContext":"PresenceLight.MainWindow","LineNumber":269,"FilePath":"D:\\a\\presencelight\\presencelight\\src\\DesktopClient\\PresenceLight\\MainWindow.xaml.cs","MemberName":"SetColor","Application":"PresenceLight"}}

{"Timestamp":"2024-02-21T09:22:09.0405623-05:00","Level":"Information","MessageTemplate":"PresenceLight Exiting - MainWindow.xaml:OnExitClick Line: 460","Properties":{"SourceContext":"PresenceLight.MainWindow","LineNumber":460,"FilePath":"D:\\a\\presencelight\\presencelight\\src\\DesktopClient\\PresenceLight\\MainWindow.xaml.cs","MemberName":"OnExitClick","Application":"PresenceLight"}}

{"Timestamp":"2024-02-21T09:22:13.6727400-05:00","Level":"Information","MessageTemplate":"Load Settings Initialized - MainWindow.xaml:LoadSettings Line: 127","Properties":{"SourceContext":"PresenceLight.MainWindow","LineNumber":127,"FilePath":"D:\\a\\presencelight\\presencelight\\src\\DesktopClient\\PresenceLight\\MainWindow.xaml.cs","MemberName":"LoadSettings","Application":"PresenceLight"}}
{"Timestamp":"2024-02-21T09:22:14.0926225-05:00","Level":"Information","MessageTemplate":"Load Settings Successfull - MainWindow.xaml:LoadSettings Line: 137","Properties":{"SourceContext":"PresenceLight.MainWindow","LineNumber":137,"FilePath":"D:\\a\\presencelight\\presencelight\\src\\DesktopClient\\PresenceLight\\MainWindow.xaml.cs","MemberName":"LoadSettings","Application":"PresenceLight"}}
{"Timestamp":"2024-02-21T09:22:14.1063580-05:00","Level":"Information","MessageTemplate":"Light Mode Set: Graph - MainWindow.xaml:CallGraph Line: 180","Properties":{"SourceContext":"PresenceLight.MainWindow","LineNumber":180,"FilePath":"D:\\a\\presencelight\\presencelight\\src\\DesktopClient\\PresenceLight\\MainWindow.xaml.cs","MemberName":"CallGraph","Application":"PresenceLight"}}
{"Timestamp":"2024-02-21T09:22:14.2343676-05:00","Level":"Information","MessageTemplate":"Getting Graph Data: Profile, Image, Presence - GraphWrapper:GetBatchContent Line: 96","Properties":{"SourceContext":"PresenceLight.Core.GraphWrapper","LineNumber":96,"FilePath":"D:\\a\\presencelight\\presencelight\\src\\PresenceLight.Core\\GraphServices\\GraphWrapper.cs","MemberName":"GetBatchContent","Application":"PresenceLight"}}
{"Timestamp":"2024-02-21T09:22:14.3871014-05:00","Level":"Information","MessageTemplate":"Light Mode: Graph","Properties":{"SourceContext":"PresenceLight.Razor.Components.Pages.Index","Application":"PresenceLight"}}

@isaacrlevin
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@LanceMcCarthy are you still having issues?

@LanceMcCarthy
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I think so, but I won't be able to check until Monday (away from that property for a couple days) . I'll follow up then.

@LanceMcCarthy
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LanceMcCarthy commented Nov 4, 2024

@isaacrlevin Okay, I'm back at work today. I can confirm my LIFX interface is not working (sorry typo).

When I manually change my Teams status, the light doesn't change its color. I'll see if I can find anything notable in the logs.

@LanceMcCarthy
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LanceMcCarthy commented Nov 4, 2024

What is interesting, if I manually set the color using the "Set Light Color" view, it does change all my connected lights (I used a color not associated with presence, just to make sure).

So, next, I try the "Sync Teams Presence" button, instead of the "Set Color" button, the GUI doesn't change and the lights don't change. Finally, I tried manually change the Teams status, it does not change.

This leads me to believe this is purely a Msft Teams interface issue. Looking at the logs, I get the following
image

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